12. WHAT TO DO IF YOUR STOVE DOES NOT OPERATE AS INDICATED
12.1 Difficulties during operation
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Check whether the chimney entrance is made adequately.
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Check whether the chimney dimensions are correct and suitable for the device.
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Check the thermic insulation of the chimney and if it is made according to standard.
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The hearth door must be closed properly,
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Check if the draft is in the allowed limitations.
12.2 Ignition difficulties
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Open the primary air and smoke control.
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Use dry wood.
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Ventilate the room fto obtain sufficient quantity of oxygen.
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The chimney must be adapted to the device for which it is used.
12.3 Smoke coming out
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Check if the primary air control is opened.
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Check whether there is leaking on the chimney entrance.
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Check if there are any obstacles from ashes and other remains.
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Check the airflow.
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Check the draft in the chimney.
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Check the screws.
12.4 Glass getting dirty
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Wet wood: use dry wood (with max 20 % humidity)
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Wrong fuel (see allowed materials)
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Too much fuel in the hearth or the wood touches the glass
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Insufficient air flow (see connecting the chimney)
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Wrong regulation: if the secondary regulator is closed, the glass gets dirty after short time.
12.5 Condensation
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During first few ignitions, condensation is normal.
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If the problem lasts, check the wood you use; it must not be wet or poorly dried.
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The chimney must not have any defects or cool the gas flow too quickly.
Important: The stove has been made from materials which are NOT harmful for health.
13. GENERAL NOTES
If all recommendations for installation, regulation of operation and cleaning have been respected, the stove represents a
safe domestic appliance.
In case of any problems, please contact the producer or distributor by telephone or in written form. Contact data are
given at the end of this instruction.
Any defect on the stove shall be removed by the authorised service.
If an unauthorised person performs service or any changes on the stove, the owner of the stove loses the right for the
service provided by the manufacturer’s warranty.
The supply of spare parts is performed exclusively through the factory service, based on the positions and pictures in
this instruction and their names.
The manufacturer is not liable if the buyer does not respect the installation and operation manual.
The manufacturer reserves the right to make modifications in appearance, dimensions and the model without the
previous notice.
