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Fargo Electronics, Inc.
HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4)
5-26
Troubleshooting with the Printer Error Message Table (continued)
Printer Error
Message
Cause Solution
No Flipper
The Printer does not have
flipping capabilities.
a. Verify the Printer has flipper
capabilities via the LCD Menu.
b. If Flipper capabilities are
present, ensure that the
Both Sides
option in the driver
is set correctly.
c. Press
the
Resume
button on the
Printer’s Front Cover to continue
printing.
d. To cancel the print, press the
Cancel Print
button from the
Driver’s display dialog or press
the
Cancel
button located on
the Printer's LCD display.
Ribbon RFID Error
The ribbon tag information
is corrupted or incorrect.
Check that the Ribbon is installed
properly.
Cancel
is the only option.
Press the
Cancel Print
button from
the Driver’s display dialog, or the
Cancel
button located on the
Printer's LCD display.
Wrong Ribbon
Installed
An incorrect ribbon has
been installed, or a driver
setting is incorrect.
Check that the ribbon is correct for
the printer and job. Press the
Resume
button located on the
Printer's LCD display to continue
printing.
To cancel the print, press the
Cancel Print
button from the
Driver’s display dialog, or the
Cancel
button located on the
Printer's LCD display.