MAINTENANCE
Troubleshooting
Check your problem by using the chart below and try the solutions for each problem. If the
microwave oven still does not work properly, contact the nearest authorized service center.
Trouble
Possible Cause
Possible Remedy
Oven will not
start
a. Electrical cord for oven is not
plugged in.
b. Door is open.
c. Wrong operation is set.
a. Plug into the outlet.
b. Close the door and try again.
c. Check instructions.
Arcing or
sparking
a. Materials to be avoided in
microwave oven were used.
b. The oven is operated when empty.
c. Spilled food remains in the cavity.
a. Use microwave-safe cookware only.
b. Do not operate with oven empty.
c. Clean cavity with wet towel.
Unevenly
cooked foods
a. Materials to be avoided in
microwave oven were used.
b. Food is not defrosted completely.
c. Cooking time, power level is
not suitable.
d. Food is not turned or stirred.
a. Use microwave-safe cookware only.
b. Completely defrost food.
c. Use correct cooking time, power level.
d. Turn or stir food.
Overcooked
foods
Cooking time, power level is
not suitable.
Use correct cooking time, power level.
Undercooked
foods
a. Materials to be avoided in
microwave oven were used.
b. Food is not defrosted completely.
c. Oven ventilation ports are restricted.
d. Cooking time, power level is not
suitable.
a. Use microwave-safe cookware only.
b. Completely defrost food.
c. Check to see that oven ventilation
ports are not restricted.
d. Use correct cooking time, power level.
Improper
defrosting
a. Materials to be avoided in
microwave oven were used.
b. Cooking time, power level is
not suitable.
c. Food is not turned or stirred.
a. Use microwave-safe cookware only.
b. Use correct cooking time, power level.
c. Turn or stir food.
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