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Troubleshooting
FAQs for Mac Users:
Q: Why is my Drive asking me to format it? It was already
formatted and it contains data.
A1: Run a disk repair utility on the drive.
A2: Perform permission repair on your system drive. Open
the disk utility (located in /Applications/Utilities/Disk Utility.
app.) Select your system drive (usually the first disk listed)
and click "Repair Disk Permissions" in the "First Aid" Tab.
A3: Restart your computer. As soon as the bootup chime
sounds, press and hold down the option-command-p-r key
combination to reset the PRAM. Release the keys when
the chime sounds a second time. Please refer to your Mac
manual for more information on these procedures
Q: My computer does not recognize the Drive.
A: First, check to make sure that all of your connections are
secure, and that the power switch is in the "ON" position.
Then check if your External Hard Drive is listed in the Apple
System Profiler. If the problem persists, verify that the USB/
eSATA port used is functioning.
Q: I'm trying to copy files to/from FAT32 volumes or
network shares, and it keeps failing.
A: FAT32, HFS+, and other file system formats allow different
standards of filename length or use of special characters.
Rename the offending file(s) and try the operation again.
Q: I have a FAT32 disk, and when I try to copy a large file I
get an error saying there is not enough room on the drive--
I have lots of free space!
A: FAT32 only allows files up to 4GB in size. To copy larger files,
please reformat the volume using MacOS Extended Format.
Fantom Drives GForce
Megadisk Hard Disk
at a Glance
Power Indicator
Light (Blue)
AC adapter port
Power Switch
USB 2.0 port
eSATA port
Operating Mode
Switch
Disk Activity
Light (Red)
Security Lock Slot
Operating Mode
Commit Button
