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Warranty Claims
You can claim the warranty at the place you purchased fan or to Fanco directly.

Replace product at place of purchase.
Bring the defect products and proof of purchase to the place of purchase.

Contact Fanco directly
Please submit any warranty claims in 

writing by one of the following methods;

1 Email to: 

 

[email protected]

 and attaching the required documents

2. Filling out the warranty claim form on the Fanco website and attaching the required documents

Please ensure all warranty claims are in accordance with the warranty conditions and limitations outlined above and that you 
include proof of purchase

Please allow up to four days from receipt of your warranty claim for a response.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a 

replacement or refund for a major failure and compensation for any other reasonably foreseeable loss of damage. You are 

also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure

does not amount to a major failure.

Fanco
18 Cleeland Road
Oakleigh South, VIC 3167

https://www.fanco.com.au/

Tel: 03 8658 9588
Email: 

[email protected]

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