Troubleshooting:
The following overview is intended as an aid to rapid troubleshooting. If you are unsure, contact the
manufacturer, the dealer or appropriate specialist personnel. Never open the device by yourself!
If the specified corrections have not led to success, please contact our service staff. The contact details
can be found at www.musicstore.de
Symptom
Troubleshooting
The speakers produce a
pop sound whenever the
power is turned ON/OFF.
This is normal and is no cause for alarm.
Speakers do not produce
sound when the
keyboard is played.
Check if the master volume is set too low.
Check if headphones are plugged into the PHONES jack.
Check if the R1/R2/L1 voice volume is set too low (in the Mixer).
There is noise when I use
a mobile phone.
Using a mobile phone in close proximity to the instrument may
produce interference. To prevent this, turn off the mobile phone or
keep it away from the instrument when in use.
The auto accompaniment
does not play back even
when Sync is in standby
and a key is pressed.
You may be playing keys in the right hand range of the keyboard.
To start the accompaniment with Sync Start, make sure to play keys
in the left-hand range.
Certain notes seem to be
in the wrong pitch.
Make sure that the tune value is set to 0. Hold down the [+/
YES] and [-/NO] buttons and turn on the power to restore factory
settings.
When connecting to com-
puter, the instrument
cannot be recognized.
Check if the USB cable is firmly connected. Try connecting another
USB port on the computer. This instrument is plug and play and
should work without installing a driver.
The pedal does not re-
spond.
Check if the pedal cable is firmly connected.
It cannot read/save to the
USB flash drive.
Make sure your USB flash drive is in FAT32 format and not multi-
partitioned.
It shuts down after a peri-
od of time.
The auto power off function will turn off the instrument after a
preset period of time when the instrument is not in use. You can
adjust the auto-off function in the Function Menu.
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