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Technical Support

Quick Reference Guide

 

 45

Technical Support

PSC Website Support

The PSC website (

www.psc.com

) is the complete source for technical support 

and information for PSC products. The site offers the PSC TekForum, prod-
uct support, product registration, warranty information, product manuals, 
product tech notes, software updates, demos, and instructions for returning 
products for repair. 

PSC Website TekForum

Search for information on the TekForum by clicking on the Support link on 
the PSC home page. Browse the TekForum to find answers to your questions 
about common technical issues.

Reseller Technical Support

An excellent source for technical assistance and information is an authorized 
PSC reseller. A reseller is acquainted with specific types of businesses, applica-
tion software, and computer systems and can provide individualized assistance. 

Telephone Technical Support

If you do not have internet or email access, you may contact PSC technical 
support at (541) 349-8281.

Содержание 4410 26-Key model

Страница 1: ...Quick Reference Guide Falcon 4400 Series with Windows CE Falcon 4410 26 Key model Falcon 4420 48 Key model Falcon 4420 52 Key model...

Страница 2: ...4971176 4971177 4991692 5001406 5015831 5019697 5019698 5086879 5115120 5144118 5146463 5179270 5198649 5200597 5202784 5208449 5210397 5212371 5212372 5214270 5229590 5231293 5232185 5233169 5235168...

Страница 3: ...ries 12 Charging with a Battery Charger 13 Charging with the Dock 13 Backup Battery 14 Battery Discharge Characteristics 14 Setting Up the Mobile Computer 15 Touchscreen Calibration 15 Radio Card Setu...

Страница 4: ...x A PSC Falcon Windows CE Series End User License Agreement 47 Appendix B Microsoft Windows CE End User License Agreement 50 Appendix C PSC Falcon Windows CE Product Series Warranty 51 Appendix D Safe...

Страница 5: ...ronments The Falcon Management Utility FMU and Falcon Desktop Utility FDU are included with every unit providing remote management and configurabil ity This Quick Reference Guide contains the followin...

Страница 6: ...instructions Features of the Falcon Four perspectives of the Falcon 4400 Series Windows CE mobile computer are shown Refer to Table 1 on page 7 for a list of the illustrated parts with ref erences to...

Страница 7: ...eypad and Connector Views For a complete description of each key on the Falcon refer to page 23 Touchscreen Display Handle Falcon 44xx 26 Key Keypad USB Serial Connector Strap Studs w Rubber Bumper Fa...

Страница 8: ...For more information please refer to the Falcon 4400 Windows CE Mobile Computer Product Reference Guide PRG located on the Falcon 4400 Product CD that came with your device Strap Studs Trigger Handle...

Страница 9: ...your warranty page 37 Keypad Use the alpha numeric function and navigation keys on the keypad to enter numbers letters symbols and navigate with the keypad page 23 Lanyard Port Insert a lanyard to sec...

Страница 10: ...high temperature water or fire Do not short circuit open or disassemble battery Recycle or dispose of properly 2000mAh 5 1764 Product of USA U S CAUTION You must charge the battery pack and backup bat...

Страница 11: ...igh tem perature locations or heat the battery Do not install the battery backwards so the polarity is reversed Do not connect the positive terminal and negative terminal of the battery to each other...

Страница 12: ...feature on one side to prevent incorrect installation refer to Figure 4 4 Replace the battery door by inserting the bottom tab into the slot If the battery pack is installed incorrectly the door will...

Страница 13: ...d The dialog comes up every five minutes until you charge the backup battery Battery Charging Condition This icon indicates that the battery pack is currently charging Battery Low Condition This icon...

Страница 14: ...le or Four Slot Falcon connected to an external power supply Charging slot of Dock Single or Four Slot Four Slot Battery Charger Charging Duration 4 6 hours 4 6 hours 3 5 hours 3 hours Battery Pack Ch...

Страница 15: ...dock Falcons communicate with the host PC using Microsoft ActiveSync protocol either via a USB port or via a serial port There are two methods for charging a battery pack using a Single Slot Dock Refe...

Страница 16: ...ast a minimal charge on the Battery Pack When the backup battery is low an icon will display on the status bar see Table 2 on page 11 and a dialog box will open to alert you Battery Discharge Characte...

Страница 17: ...quences are described as noted 1 Touchscreen Calibration illustrated in Figure 7 2 Radio Card Setup on page 16 3 Installing the USB Driver on page 16 4 Network Setup on page 16 5 Setting the Date and...

Страница 18: ...to www microsoft com for information 2 Copy the current USB driver file from the Falcon CD to the C Pro gram Files Microsoft ActiveSync Drivers 3 Connect the USB cable to the Falcon or place the Falco...

Страница 19: ...ing steps Figure 9 Setting the Date and Time 1 From the Start menu select Settings Control Panel Date Time to open the Date Time Properties control panel Use the arrows in the application to navigate...

Страница 20: ...be entered into the current application s open file Refer to Scanning Bar Codes starting on page 30 for more information on using the scanner If your Falcon has the 2D Imaging module installed you can...

Страница 21: ...n 4420 with a Stylus It is good practice to replace the stylus into the holder after each use so you don t misplace it An optional Tethered Stylus is also available preventing acci dental loss of the...

Страница 22: ...ave yourself valuable time The Command Bar Use the Command bar at the top of the screen to perform tasks in programs such as opening a file saving a file or editing a file Refer to Figure 12 to view t...

Страница 23: ...l up Connections and the Taskbar and Start Menu configuration System Tray The System Tray contains icons for key presses utilities and applets running in the background Click the small arrow s in the...

Страница 24: ...d from the pop up menu to open the keyboard To close the SIP Tap the Keyboard icon to open the menu and select Hide Input Panel to close the keyboard Use the stylus to select letters numbers or symbol...

Страница 25: ...c keys to enter numbers and letters In Shift and CAPS modes the alpha numeric keys enter upper case letters Backlight Brightness 26 key 48 key Backlight toggles the Backlight on or off when you press...

Страница 26: ...Find Ctrl f Toggle on and off for text formatting for exam ple Ctrl b for bold Ctrl i for italics Ctrl u for underline Alt 48 key 52 key Press Alt to enter the Alt input state Use Alt mode to access...

Страница 27: ...key Fn mode converts alpha keys to punctuation and function keys Fn mode is acti vated by pressing Fn Shift Mode 48 key 52 key Shift mode converts characters to upper case letters or punctuation Activ...

Страница 28: ...he secondary features and functions you must first press another key to access the desired input state Only one system tray icon is visible at a time The most recently activated state is in the left p...

Страница 29: ...u to type all letters and numbers without requiring multiple key presses Figure 15 48 Key Keypad Normal Mode Alpha Mode Key First Keypress Second Keypress Third Keypress Fourth Keypress Fifth Keypress...

Страница 30: ...N Backlight Press Enter to accept the changes 48 Key Input States The input states for the 48 key keypad are Shift Ctrl Alt and Fn Each state is described in Table 5 on page 24 52 Key Keypad The stand...

Страница 31: ...to accept the changes Accessing FN and ALT Modes The input states for the 52 key keypad are Shift Alt and Fn Each is described in Table 5 on page 24 5250 Keypad The 5250 52 key keypad is designed to p...

Страница 32: ...elines outlined in Figure 19 3 Press the Scan key 26 or 52 key only or trigger The laser scans as long as you hold the button or trigger or for 10 seconds or until a good scan is obtained 4 Aim the la...

Страница 33: ...section on Scanner Configuration in the PRG to modify the default settings Correct Scanning Positions Incorrect Scanning Positions Ideal positioning A bit high will read correctly A bit angled will re...

Страница 34: ...ting the imager to a bar code Figure 20 shows how the aiming beam visually differs from the laser beam in laser scanning devices Figure 20 Laser vs Imaging beam Note that the aiming beam for the image...

Страница 35: ...array of illumina tion LEDs These LEDs provide illumination in dark environments and can improve scanning performance under certain lighting conditions By default the illumination LEDs are turned on I...

Страница 36: ...torage area Refer to the PRG for more information Saving to Flash To save an application or data to the Flash Memory from your current appli cation select File Save As navigate to the FlashFX Disk loc...

Страница 37: ...e FlashFX disk will vary depending upon several factors such as the size and number of currently running applications and the amount of memory currently consumed by the OS To view the current size of...

Страница 38: ...sitive Help Microsoft Windows CE context sensitive help is available where ever a button appears in the upper right hand corner of the window Press the button to open the context help window Figure 24...

Страница 39: ...CAUTION PSC recommends that you always attempt a warm reset before initiating a cold reset Once you initiate a cold reset all applications are forcibly closed and working RAM and files are cleared It...

Страница 40: ...Warm Reset The reset procedure varies depending upon the keypad on your Falcon The first two keys of the sequence can be pressed in any order but the unit will not reset until they both are held down...

Страница 41: ...per clip into the cold Reset button while pressing the Power button refer to Figure 26 CAUTION PSC recommends that you always attempt a warm reset before initiating a cold reset Once you initiate a co...

Страница 42: ...er to Flash Memory start ing on page 34 The splash screen will appear after a short period Recalibrate the touch screen or press ESC to circumvent calibration The desktop appears with the application...

Страница 43: ...arging Insert the Falcon in dock and begin charging The bat tery pack backup battery and require 4 hours to fully charge Characters are not visible on the display The Falcon is not powered on Press PW...

Страница 44: ...r code you are scanning Try using FF3A to turn on maximum defaults as described in Programming Parameters in the Falcon 4400 PRG The Falcon is not programmed to generate a beep If you are expecting a...

Страница 45: ...dock Disconnect the AC adapter from the dock and contact a service technician 5 If the Spare Battery LED is off insert a different spare battery pack in the dock 6 If in the course of charging the sp...

Страница 46: ...oblems IP Address Issue Check security settings Potential Problems Host unavailable Potential Problems IP address issue duplicate address on Falcon Turn off the Falcon and attempt PING again Run trace...

Страница 47: ...r PSC Website TekForum Search for information on the TekForum by clicking on the Support link on the PSC home page Browse the TekForum to find answers to your questions about common technical issues R...

Страница 48: ...Technical Support 46 Falcon 4400 Series with Windows CE NOTES...

Страница 49: ...in violation of any other s proprietary rights or 4 independently developed without access to Proprietary Information 1 3 PSC Product means PSC s Falcon Windows CE NET Series including all preloaded...

Страница 50: ...ility is limited to providing End User with one copy of corrections or responding to End User s problem reports according to PSC s standard assistance practices PSC does not warrant that the product w...

Страница 51: ...ase using any non preloaded software and shall return to PSC or destroy all non preloaded software covered by this Agreement and shall furnish PSC with a certificate of compliance with this provision...

Страница 52: ...port The SOFTWARE may contain support for programs written in Java Java technology is not fault tolerant and is not designed manufactured or intended for use or resale as online control equipment in h...

Страница 53: ...ument equipment or apparatus modification or alteration of product or units with Warranty Void labels that have been tampered with External cables and replacement of upper window cartridge due to scra...

Страница 54: ...03 du Canada This figure illustrates an example of a laser safety label which is located on the scanning pod of laser based Falcon 4400 series units The label on your unit may appear different or have...

Страница 55: ...include binoculars micro scopes and magnifying glasses This does not include eye glasses worn by the user French Ce scanneurs du PSC sont certifi conforme la norme DHHS CDRH 21CFR sous chapitre J et l...

Страница 56: ...tem darf nur werkseitig rep ariert werden VORSICHT Die Verwendung von Optiksystemen mit diesem Scanner erh ht die Gefahr einer Augenbesch digung Zu optis chen Instrumenten geh ren unter anderem Ferngl...

Страница 57: ...vaarlijk te zijn De scanner bevat een inwendige Visible Laser Diode VLD waarvan de emissies de maximumgrenzen van boven staande reglementen niet overschrijden De scanner is zo ontworpen dat men bij no...

Страница 58: ...avauksen tai huoltotoimen voidaan katsoa olevan rikkomus lasersuojaohjeita vastaan Optisen j rjestelm n saa korjata ainoastaan tehtaalla VAROITUS Mik li optisia j rjestelmi k ytet n tutkainmen kanssa...

Страница 59: ...ntos pti cos os bin culos microsc pios e lentes de aumento N o se incluem os culos usados pelo usu rio Spanish Este esc ner est certificado en los EE UU porque re ne los requisitos DHHS CDRH 21CFR Sec...

Страница 60: ...Appendix E Laser Safety 58 Falcon 4400 Series with Windows CE Chinese Japanese...

Страница 61: ...International Caution Statements for CLASS 1 2 3R II and IIA Laser Devices Quick Reference Guide 59 NOTES...

Страница 62: ...Appendix E Laser Safety 60 Falcon 4400 Series with Windows CE NOTES...

Страница 63: ...with the essential requirements other relevant provisions of Directive 1999 5 EC Deze apparatuur voldoet aan de essenti le vereisten en andere relevante voorzieningen van EU richtlijn 1999 5 EC T m la...

Страница 64: ...e 49 0 61 51 93 58 0 Fax 49 0 61 51 93 58 58 Italy PSC S p A Vimercate MI Italy Telephone 39 0 39 62903 1 Fax 39 0 39 6859496 Japan PSC Japan K K Shinagawa ku Tokyo Japan Telephone 81 0 3 3491 6761 Fa...

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