Warranty Policy Shortlist
Warranty does not cover :-
Correctingfaults caused by incorrect installation of a product.
Where an engineer cannot gain access to a site or a product.
Repeat commission visits.
Replacement of any parts where damage has been caused by misuse.
Engineer waiting time will be chargeable.
Routine maintenance and cleaning.
Gas conversions i.e. Natural to Propane gas.
Descalingof water products and cleaningof water sensors where softeners/conditioners are not fitted, or are
fitted and not maintained.
Blocked drains.
Independent steam generation systems.
Gas, water and electrical supply external to unit.
Light bulbs.
Re-installingvacuum in kettle jackets.
Replacement of grill burner ceramics when damage has been clearly caused by misuse.
Where an engineer finds no fault with a product that has been reported faulty.
Re-settingor adjustment of thermostats when unit is operatingto specification.
Cleaningand unblockingof fryer filter systems due to customer misuse.
Lubrication and adjustment of door catches.
Cleaningand Maintenance
Cleaningof burner jets
Poor combustion caused by lack of cleaning
Lubrication of movingparts
Lubrication of gas cocks
Cleaning/adjustment of pilots
Correction of gas pressure to appliance.
Renewingof electric cable ends.
Replacement of fuses
Corrosion caused by use of chemical cleaners.
