43
EN
SAFETY NOTICE!
Be careful to avoid contact with water during the descaling process, as this may cause
injury or damage.
NOTE!
Before you call Customer Service, check whether you can correct the problem/ fault
yourself.
For this purpose, please see the “TROUBLESHOOTING” section. If you can not resolve
the problem/error, please call Customer Service. Before calling please make ready the
model name and product serial number. You can find this information on the TYPE LABEL
of your product. Help Line: (+90 212) 444 0 241
Troubleshooting
Your appliance is processed via Quality Control against any malfunction.
Fault
Possible Cause
Solution
The amount
of steam
discharged
is reduced/
no steam is
discharged
1. The water reservoir
may not be full.
1. Make sure the water reservoir is filled. Refer to
the relevant page of the user manual provided.
2. The appliance may
not be plugged in
properly/the fuse may
be blown.
2. Verify that the appliance is plugged into an
approved electrical outlet and that the fuse is
working properly. Be sure to wait at least 30
seconds for the water to warm up.
3. The power switch is
not brought to “on”.
3. Make sure that the power switch is brought to
“ON”.
Indicator light
is not on.
1. The appliance may
not be plugged in
properly/the fuse may
be blown.
1. Verify that the appliance is securely plugged into
an approved electrical outlet and that the fuse is
working properly. Make sure that the power switch
is brought to “ON”.
A foul smell
comes out of
the appliance
1. First operation of the
appliance.
1. Resume operation if you are operating the
appliance for the first time. Smell may be caused
by the first operation of new parts.
2. This is not the
first operation of the
appliance.
2. If the problem persists, stop using the appliance
and call Customer Services using the information
provided on the last page.
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