Trouble Shooting
Problem
Possible Cause
Treatment
The heater does not
operate when
plugged in and the
thermostat is set to
max
The plug is loose, bad
connection.
Pull out the plug, check
the connection of the
plug and socket and
test the fuse. Then
reconnect the heater.
No power in socket outlet.
Insert the plug in a live
powered socket.
The heating
element glowing
The input voltage is too high
or too low.
Use a power supply as
stipulated on the rating
label.
The air inlet grill is blocked
Remove any blockage
and ensure the heater
is positioned away from
any potential items
which could obscure
the air inlet.
The appliance does
not heat up or only
the fan works.
The switch is set to fan only. Turn the switch to the
heat setting.
The thermostat needs
adjusting.
urn the thermostat
up and listen for an
auiditable click. If
the thermostat is not
damaged, the heater
will automatically
switch on and off again
when the desired
temperature is reached.
The self-resetting cut-out
has operated.
Turn the heater off and
inspect for blockage in
the air inlet or outlet.
Disconnect the plug
and wait at least
10 minutes
for the
unit to reset abefore
attempting to restart
the heater.
The appliance is not stood
upright on an even surface.
Put the heater on a
level surface.