16
ENGLISH
If the cooktop detects an internal / external error or a wrong connection, it will display
the error message with a code number on the display panel and the cooktop will stop
functioning. These code numbers will allow you identify the cause of the error and help
you fi nd the solution to the problem. If the problem has been solved the error message
will disappear and you will be able to continue using your cooktop. If the error persists,
please call our customer service for assistance. You can reach us at 1-800-207-0806
E1:
Electronic control of low voltage. (<85V)
Self-help:
Please make sure the appliance is connected to the voltage indicated
on the rating label.
E2:
Electronic control of excess voltage (>145V)
Self-help:
Please make sure the appliance is connected to the voltage indicated
on the rating label.
E3:
The sensor of IGBT is open or short circuit.
Self-help:
Firstly please kindly have a check whether this sensor has been
placed corrctly. If correct, there must be something wrong with the
sensor. Under this circumstance, a new sensor is required to replace
and the unit could work again.
E5:
The sensor underneath the ceramic glass open or short circuit.
Self-help:
Firstly please kindly have a check whether this sensor has been
placed corrctly. If correct, there must be something wrong with the
sensor. Under this circumstance, a new sensor is required to replace
and the unit could work again.
E6:
Overheating protection on TEMP. mode (>390°F)
Self-help:
The TEMP. on the cooktop exceeds the maximum allowable value of
390°F. Should this E6 appears in the Digital Screen, please wait till the
fan stops running, unplug the unit and then plug in again to restart.
E7:
Overheating protection on IGBT (>180°F)
Self-help:
The TEMP. of IGBT is higher than 180°F and this E7 will appear in the
Digital Screen, please wait till the fan stops running, unplug the unit
and then plug in again to restart.
E9:
The sensor underneath ceramic plate malfunction.
Self-help:
The sensor underneath ceramic glass is malfunctioned. To solve this
problem, please press ON/OFF key once and the unit returns back to
standby mode. The unit will work after pressing ON.OFF key again.
