Congratulations on the purchase of your FACTOR product. Please review thoroughly the following
instructions and only follow them for correct operation and use. Should you fail to follow the following
instructions and warnings, this could result in damage of the product, damage to the bicycle and in
severe situations cause possible injury and or death.
Since specific tools and bicycle service experience is required for proper assembly installation, it is
recommended that the product be assembled by a qualified bicycle mechanic. FACTOR BIKES
assumes no responsibility for damages or injury due to improper assembly and installation of the
product(s).
To qualify for FACTOR’S LIMITED LIFETIME WARRANTY please visit www.factorbikes.com and register
your product(s) within 15-days of purchase.
Subject to the following limitations, terms and conditions, Factor warrants to the original owner for
the lifetime of the original owner of each new Factor bicycle or frameset that the bicycle frame or
frameset is free of defective materials and workmanship.
The lifetime limited warranty is conditioned upon the bicycle being operated under normal conditions
and use, and properly maintained in accordance with the owner’s handbook (as supplied with the
Factor bicycle).
This lifetime limited warranty does not apply to paint/finish, any Factor components considered
subject to normal wear and tear or any third-party components attached to the bicycle or frameset,
such as wheels, drive train, brakes, or any suspension related parts or components.
Any Factor components considered subject to normal wear and tear are covered under a limited one
(1) year warranty. The duration of this limited warranty shall be one (1) year, commencing from the
date the customer takes possession of the bicycle.
Factor components considered subject to normal wear and tear will be listed in the Technical
Supplement and/or User Manual provided with the bicycle. Any and all third party components
included with or installed on Factor bicycles are subject to any manufacturers’ guarantee applicable
to those components, as specified by the manufacturer.
Additional Conditions: This lifetime limited warranty is made solely to the original owner of this new
Factor bicycle or frameset, and shall remain in force only as long as the original owner retains
ownership of the Factor bicycle. This lifetime limited warranty is not transferable.
If the bicycle is purchased as a gift, the original recipient of the gift is considered to be the original
owner for the purposes of this lifetime limited warranty.
In order to exercise your rights under this lifetime limited warranty, the bicycle or frameset must be
presented to Factor or an authorized Factor dealer, together with a receipt, bill of sale, or other
appropriate written proof of purchase which identifies the bicycle or frameset by serial number.
Exclusions & Limitations:
The above warranty, or any implied warranty, does not cover:
Modifications from the original condition except such modifications which are necessary to comply
with specific national legislative requirements that may apply in the country of use.
Normal wear and tear.
Use of the bicycle for abnormal and/or commercial activities, or for purposes other than those for
which the bicycle was designed. Damage caused by failure to follow the instruction manual.
Assembly Manual
INTRODUCTION
LIMITED LIFETIME WARRANTY ON BICYCLES AND FRAMESETS
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