F-Secure Internet Gatekeeper for Linux/Administrator’s Guide
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Message
###ERROR### CSDKMain_classifyMessage Failed: Type=3, Code=200, Desc=Can't
resolve host ct-cache1.f-secure.com
Description
The problem is in resolving the address of servers for the spam detection engine
(ct-cache%d.f-secure.com, where “%d” can be 1 to 9).
Solution
Make sure that the name resolver of the machine (gethostbyname()) can resolve the hosts.
Message
###ERROR### Cannot find [./databases/commtouchunix/libasapsdk-lnx32.so].
Database is not updated, yet. Please update database and wait to be
updated./strerror(2)=No such file or directory
Description
Because database is not up-to-date after installation, this product cannot load a
file(./
databases/commtouchunix/libasapsdk-lnx32.so)
required by spam detection
engine. So, the spam detection engine is not available.
Solution
Update database.
Message
###ERROR### CSDKMain_classifyMessage Failed: Type=3, Code=202,
Desc=CFCHttpClient::ConnectHost() - Connect to X.X.X.X failed
errno=101_SocketError: 101 - Error (101)
Description
The product cannot connect the spam detection server or the specified proxy that has IP addess
x.x.x.x.
Solution
Make sure that the machine can connect to the host’s HTTP port(TCP/80).
Message
###ERROR### CSDKMain_classifyMessage Failed: Type=3, Code=203,
Desc=CFCHttpClient::ConnectHost() - Connect to x.x.x.x timedout
###ERROR### CSDKMain_classifyMessage Failed: Type=2, Code=201, Desc=Still
unable to connect to Datacenter
Description
The product cannot connect the spam detection server or the specified proxy that has IP x.x.x.x.
Solution
Make sure that the machine can connect to the host.