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Technical Support
Enjoy and thank you for choosing Ezonics. Should you encounter any technical issues concerning the EZMega
Cam, please visit our web site at
http://www.ezonics.com
customer support link for our troubleshooting
walk-through.
To better serve you, we encourage you to use our on-line technical, troubleshooting walk-through or
troubleshooting guide; there you will find answers to most of your technical issues. We also update our
downloadable driver link to post fixes and drivers pertaining to our products.
You can also reach us by e-mail at
Provide us with the product model, serial number,
descriptions of your system and the problem that you are having. The normal turn-around time for e-mail
service is 24 hours once the request is received by our technical support engineer.
For after-hours technical assistance, please visit our web site at
http://www.ezonics.com
customer support
link. Then access our support walk-through service for immediate technical assistance.
For phone support, call us at toll-free 1.800.377.8688. Technical support is available 5 days a week, from 8:30
a.m. to 5:30 p.m., Pacific Standard Time. Toll-free phone support is available for one year from the date of
purchase.
Software manuals are available in each program's help file.