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b.
Possible faulty button. Contact your technical support department for further
information.
Issue 6:
One of the drives does not open and/or LED does not light up
a.
Check USB and/or Fire wire port switch and make sure the switch is in the
OFF position before machine power is turned on.
b.
If a disc is stuck inside a drive, insert a paper clip or safety pin in the pinhole
underneath the drive door and push gently. Make sure the power is OFF
during this step. Then press the EJECT button of the drive a few times to test
the disc tray.
Issue 7
: The blank CD/DVD/Blu-ray is not recognized in the writer drive(s)
a.
Test the blank disc in another writer drive. A faulty writer drive will not
recognize blank discs.
b.
Change the blank disc to another disc. A defective blank disc will not be
recognized by the writer drive.
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