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SER
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ANUAL
H.264
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IME
DVR
69
Symptom
Checkpoint and resolution
I cannot receive the E-mail sent
from the device.
When the E-mail transmission fails without SMTP server setting.
Check whether the network is set up correctly.
Check whether the E-mail address is entered correctly.
Check the spam mail setting for the entered E-mail address.
(If the spam mail is set, some mails may automatically be
deleted or classified into spam mail box etc.)
Some SMTP mail server providers does not support sent email
from the commercial SMTP server. In this case, use a public
SMTP server.
When the E-mail transmission fails even with the SMTP server setting.
If you see a message saying “Please check the SMTP information
or internet cable”.
-
Check the SMTP server address..
-
Check the SMTP port number.
-
Check the network setting.
If the E-mail cannot be received without any error message.
-
Check the E-mail address of the recipient.
-
Check the spam mail setting for the entered E-mail address.
I cannot see the video screen
connected with iPhone/iPod.
Check if wireless internet is available.
If receive sensitivity is low, it can be disconnected or you
cannot see the video.
