Extron electronics NAV E 101 DTP Скачать руководство пользователя страница 75

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NAV E 101 Encoder • Troubleshooting

Alarm

Cause

Remedy

Stream

Conflict

Multiple NAV endpoints are configured
to use the same video, audio, or AES67
multicast IP address.

Reconfigure endpoint stream settings for
a unique stream address.

Temperature

Interna

The NAV device is overheating.

Check the ambient temperature of the
NAV device installation location.

•

If greater than 104°F, (60ºC) use
HVAC system to lower ambient
temperature.

•

If ambient temperature is
104°F, (60°C) or less, check the
mounting location for nearby
equipment emitting excessive heat.

Tie

Failure

The encoder failed to establish a tie with
the specified endpoint.

Debug the network connectivity between
the encoder and decoder.

Video

loss

The input is changed and video sync
cannot be established for within a
2-second window.

Debug the connectivity of the AV source
device to the NAV encoder.

Содержание NAV E 101 DTP

Страница 1: ...User Guide NAV E 101 DTP Streaming HDMI Encoder 68 3424 01 Rev A 02 22 NAV Pro AV Over IP...

Страница 2: ...y seguridad de Extron referencia 68 290 01 en el sitio Web de Extron www extron com Instructions de s curit Fran ais AVERTISSEMENT Ce pictogramme lorsqu il est utilis sur le produit signale l utilisa...

Страница 3: ...LockIt MediaLink MediaPort NAV NetPA PlenumVault PoleVault PowerCage PURE3 Quantum ShareLink Show Me SoundField SpeedMount SpeedSwitch StudioStation System INTEGRATOR TeamWork TouchLink V Lock VN Mat...

Страница 4: ...UTP ou non blind es STP Afin de s assurer de la compatibilit entre FCC Classe A et CE les c bles STP et les connecteurs STP sont n cessaires NOTES This unit was tested with shielded I O cables on the...

Страница 5: ...itten in the font shown here Reply from 208 132 180 48 bytes 32 times 2ms TTL 32 C Program Files Extron Variables are written in slanted form as shown here ping xxx xxx xxx xxx t SOH R Data STX Comman...

Страница 6: ......

Страница 7: ...onitoring Page 39 Settings Link 43 About Page 54 Control System 55 Toolbelt 55 Global Configurator Plus and Professional 57 Global Scripter 58 SIS Operation 59 Host to Encoder Communications 59 Encode...

Страница 8: ...NAV E 101 DTP Encoder Contents viii...

Страница 9: ...ed IP network The encoders are configured for low latency multicast streaming The decoders are configured to join the assigned multicast group About the Encoder The DTP encoder receives an input from...

Страница 10: ...nd can be dedicated to a specific VLAN AV switching can be done via a control system by interfacing to the NAV decoder or the NAVigator NOTE Where applicable the RS 232 and IR communications from a co...

Страница 11: ...ional user experience and accurate reproduction of every detail AES67 audio support Supports the AES67 audio over IP standard providing compatibility with Extron and third party DSP processors HDCP 2...

Страница 12: ...DTP 24 shielded twisted pair cable is strongly recommended for the connection between DTP transmitters and the NAV E 101 DTP Compatible with CATx shielded twisted pair cable The NAV E 101 DTP support...

Страница 13: ...Panel Features Startup and Basic Operation Mounting If desired mount the encoder in a rack see Mounting the Encoder on page 68 Rear Panel Connections and Features HDMI OUTPUT NAV E 101 DTP RESET NAV...

Страница 14: ...the LockIt HDMI Cable Lacing Bracket to secure the connector to the encoder C NAV 1G port Connect to an Ethernet LAN on which one or more NAV 1G LAN decoders also reside for streaming and control see...

Страница 15: ...ed twisted pair STP cable for connection to an Extron DTP transmitter or DTP CrossPoint matrix switcher NAV 1G port Requires an unshielded twisted pair UTP or STP cable for connection of the port to a...

Страница 16: ...ion errors Use the following Extron XTP DTP 24 cables and connectors for the best performance XTP DTP 24 1000 Non Plenum 1000 305 meter spool 22 236 03 XTP DTP 24P 1000 Plenum 1000 305 m spool 22 235...

Страница 17: ...2 2 Figure 4 Installing the LockIt Lacing Bracket 2 Loosen the HDMI connection mounting screw from the panel enough to allow the LockIt lacing bracket to be placed over it 2 The screw does not have to...

Страница 18: ...he analog audio input is selected D NAV Stream LED Indicates the output status of AV stream as follows Lit steadily The encoder is actively streaming a NAV output consisting of video audio or both to...

Страница 19: ...1 encoder front panel ID button for approximately 3 seconds until the ID LED blinks The encoder enters pairing mode 2 One at a time use a Tweeker or other small screwdriver to press and hold the decod...

Страница 20: ...edded web pages see HTML Operation beginning on page 15 or Extron Toolbelt Simple Instruction Set SIS commands see SIS Operation starting on page 59 cannot be issued directly to the encoder but are is...

Страница 21: ...d again at 6 seconds Then momentarily press Reset within 1 second Resets all the IP settings without affecting the device configuration Mode 4 Enables ARP capability Sets the IP address subnet address...

Страница 22: ...s for an absolute factory reset Release then immediately press and release again RESET RESET Release then immediately press and release again 6 seconds 9 seconds Press and hold the Reset button Press...

Страница 23: ...browser NOTES Extron recommends the following browsers to fully support the NAV system Google Chrome All screen images in this guide use Chrome Mozilla Firefox Microsoft Edge The network must be prope...

Страница 24: ...partment can provide an uploadable SSL Certificate see Toolbelt on page 52 Once the certificate is loaded the notification does not occur The browser opens to the Login dialog box see figure 8 1 1 1 1...

Страница 25: ...7 7 7 7 7 7 7 7 7 7 7 7 7 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5...

Страница 26: ...l panel Information indicator Opens a dialog box that displays the format resolution and rate of the input and HDMI loop through output Click anywhere outside the dialog box to close the box 9 LOOP TH...

Страница 27: ...A A A A A A A A A Figure 10 Input Configuration Page The Input Configuration panel consists of three read only panes Video 3 Audio 4 and Remote Power 5 that display the status of the input to the enc...

Страница 28: ...lected the encoder indicates that it does not support HDCP If the source is unable to decrypt its output the encoder generates a green screen 2 EDID Click the drop down list to select among the availa...

Страница 29: ...og Box 1 Audio Format Click the drop down list to select among Auto Detect Stream the active audio input with audio embedded in the input HDMI having priority If there is no embedded HDMI audio and if...

Страница 30: ...13 Click the drop down list to select between DTP provide power to the remote DTP transmitter and Off do not provide power Click SAVE to take the change or CANCEL to abandon it Clicking either button...

Страница 31: ...2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 8 8 8 8 8 8 8 8 8 8 8...

Страница 32: ...Bitrate Mbps Set the Bitrate in one of three ways NOTE Extron recommends leaving the bitrate at the default setting 850 Mbps The bitrate is the rate at which the encoder transmits data The bitrate af...

Страница 33: ...ncrypt Maintains the HDCP encrypted state with the output sink device to improve system switching performance 2 Video Output Click the drop down list to select among the various output formats and col...

Страница 34: ...red Test Pattern pane See figure 17 If you change the test pattern setting 1 and 2 the SAVE button 3 becomes selectable Click SAVE to take change or CANCEL 4 to abandon it Clicking either button close...

Страница 35: ...oses the dialog box 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 Figure 18 AES67 Dialog Box 1 Reset t...

Страница 36: ...D Duration appears below OSD Type Click or to increment or decrement the duration from 1 to 500 in seconds of how long the OSD stays active or 501 Always on 2 Screen Saver Mute Click to toggle the Scr...

Страница 37: ...image of your choosing NOTES To be available for selection the custom image must be manually uploaded into the endpoint If you select the blue screen as the screen saver the blue screen itself stream...

Страница 38: ...1 1 1 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 Figure 21 Upload a Custom Image Steps 1 and 2 2 Click SELECT FILE 2 An Open dialog box opens see figure 22 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1...

Страница 39: ...5 that allow you to tailor the ties shown NOTES Your tab display may differ from figure 23 The AES67 tab is present only when an Extron AES67 capable device such as a DMP 128 ProDSP Digital Matrix Pro...

Страница 40: ...hanges to Available Devices and only decoders that can receive streamed AES67 and AES67 ties are shown A A A A A A A A A A A A A A A A A A Figure 24 Available Devices for AES67 Tab To tie AES67 from t...

Страница 41: ...e encoder tools NOTE System backup restore firmware update and reset are available from the NAVigator see the Navigator User Guide available at www extron com BACKUP tab Backup the encoder settings as...

Страница 42: ...1 1 1 1 1 1 1 1 Figure 26 Device Tools Restore Function An Open dialog box opens see figure 27 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 Figure 27 Open Dialog Box 3 Navi...

Страница 43: ...e encoder reports that it is Rebooting and displays a status bar that shows the progress of the Restore operation When the operation completes the encoder reboots NOTE You must reconnect to the encode...

Страница 44: ...2 2 2 2 2 2 Figure 31 Device Tools Pane with Firmware File Identified 5 Click UPDATE 2 The encoder page displays a sequence that reports the progress as it uploads the file see figure 32 1 updates th...

Страница 45: ...le of communication and configuration settings on page 35 Reset All Settings and Delete Files Retains TCP IP Settings Resets configuration settings except the communication settings which are maintain...

Страница 46: ...address of another unit on the network 2 3 Click either PING or TRACE 3 depending on the diagnostic you want to run NOTES Ping Use this tool to test the connection to another unit on the network Figu...

Страница 47: ...status information 3 3 3 3 3 3 3 3 3 3 3 3 3 3 5 5 5 5 5 5 5 5 5 5 5 5 5 5 7 7 7 7 7 7 7 7 7 7 7 7 7 7 6 6 6 6 6 6 6 6 6 6 6 6 6 6 8 8 8 8 8 8 8 8 8 8 8 8 8 8 9 9 9 9 9 9 9 9 9 9 9 9 9 9 4 4 4 4 4 4...

Страница 48: ...onfigured on the NAV network It manages the multicast traffic If there is no IGMP querier on the network there is no effective multicast traffic management and the multicast traffic saturates the netw...

Страница 49: ...no primary controller is available on the network or an endpoint is not connected to any controller Primary Controller Normal Indication Primary Controller Not Discovered Primary Controller Not Connec...

Страница 50: ...anges or CANCEL 3 to abandon them Download Logs Click the Download Logs link see 1 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 at right to download a history of errors in a...

Страница 51: ...see figure 43 on page 44 The Device Name Input Number and Location can be edited by clicking the EDIT button 1 An editable version of the selection opens see figure 44 on page 44 NOTES Editing of Devi...

Страница 52: ...ame Click in this field and type in a device name of your choice NOTE The Device Name is also the hostname 2 Input Number Click the and buttons or type a number into the field to overwrite the factory...

Страница 53: ...ne opens see Set time manually and figure 46 and Sync time and figure 48 on page 47 NOTE Editing of these settings is disabled when the encoder is assigned to a NAVigator and the EDIT button is unavai...

Страница 54: ...he date and time 3 Time Zone Click the drop down list to select the offset from Greenwich Mean Time GMT 4 SAVE and CANCEL buttons Click SAVE to take Date Time changes or CANCEL to abandon them Clickin...

Страница 55: ...3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 Figure 48 Sync time with Server 1 SYNC NOW Click to force the encoder to sync its internal clock to an external NTP server 2 NTP server Click in these fields and typ...

Страница 56: ...the encoder see figure 49 DHCP IP Address Subnet Gateway DNS Server and DNS Suffix can be edited by clicking the EDIT button 1 An editable version of the selection opens see figure 50 on page 49 NOTE...

Страница 57: ...automatically receives network configuration parameters from a DHCP server If no DHCP server is available the endpoint remains on Link local IP see A 2 IP Address Subnet and Gateway Click in these fi...

Страница 58: ...A A 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Figure 52 Editable Username Password Pane 1 Password and Confirm Password Click in these fields and type in valid password values to enter the appropriate conne...

Страница 59: ...Figure 53 Ports Selection 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Figure 54 Editable Ports Pane 1 HTTPS and RTP Start Click in these...

Страница 60: ...6 6 6 6 6 6 6 6 6 6 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3...

Страница 61: ...rity of the packets Click the and buttons or type a number into the field within the range 0 to 225 to overwrite the factory default NOTE The lower the number the lower the priority of the packet with...

Страница 62: ...1 1 1 1 1 1 1 1 1 1 B B B B B B B B B B B B B B B B B B A A A A A A A A A A A A A A A A A A Figure 57 About Pane The About pane provides the following useful information A Firmware version number whic...

Страница 63: ...o series control products over a secure encrypted channel The encoder hosts secure Serial and IR ports over DTP as well as a Secure Port Interface for SIS control of the encoder Toolbelt The Extron To...

Страница 64: ...ced Electronic Mail and der Distinguished Encoding Rules file types PEM file types are ASCII encoded and are the required format for uploading to the device DER file types are binary encoded and can t...

Страница 65: ...n Access to Global Configurator Professional requires ECP Certification In a NAV system with an Extron controller such as an IPCP Pro 250 you can perform actions such as Load device drivers for monito...

Страница 66: ...bal Configurator Global Scripter uses the easy to learn Python scripting language and includes the Extron exclusive Python library ControlScript ControlScript increases the productivity of AV programm...

Страница 67: ...ncoder Initiated Messages Encoder Error Responses Using the Command and Response Tables SIS Command and Response Tables Host to Encoder Communications SIS commands consist of one or more characters pe...

Страница 68: ...mand for signal type E22 Busy E24 Privilege violation E25 Device not present E28 Bad file name or file not found Using the Command and Response Tables The command and response tables begin on page 61...

Страница 69: ...mode EVBITR X Video mute HDMI Loop Thru port Mute video only 1B Vmt1 Mute video and sync 2B Vmt2 Unmute video and sync 0B Vmt0 Default Video output is active Show mute status B X Audio routing select...

Страница 70: ...View input video format 34I X1 View HDCP input status 35I X View audio input selection 36I X View streaming status 37I X1 View HDCP output status 38I X View connected video streams 39I X1 1 X1 2 X1 n...

Страница 71: ...device serial number 98I X1 View internal temperature E20STAT X1 Firmware version Read firmware version Q X1 Read full firmware version Q X1 Read full firmware version Advanced 20Q X1 Part number Vie...

Страница 72: ...iew subnet mask ECS X1 Gateway address Set gateway address EX1 CG IpgX1 View gateway adress ECG X1 DNS address Set DNS address EX1 DI IpdX1 View DNS adress EDI X1 IP Subnet and gateway address all at...

Страница 73: ...nsuccessfully 10 or more times Check whether login attempts were from internal personnel If not take action to strengthen security measures Backup Restore Failure A problem occurred while trying to pe...

Страница 74: ...connected to the decoder for HDCP version support IGMP Failure The NAV device failed to receive three consecutive IGMP queries from an IGMP querier Debug network connectivity between the NAV device an...

Страница 75: ...device installation location If greater than 104 F 60 C use HVAC system to lower ambient temperature If ambient temperature is 104 F 60 C or less check the mounting location for nearby equipment emit...

Страница 76: ...nt The 1U high half rack width encoder can be placed on a table mounted in a rack or mounted under a desk or table Tabletop Use Affix the included rubber feet to the bottom of the unit and place it in...

Страница 77: ...intained Particular attention should be given to supply connections other than direct connections to the branch circuit such as use of power strips Consignes UL pour le montage en rack Les consignes U...

Страница 78: ...0 Jan Smuts Avenue Rosebank 2196 South Africa This Limited Warranty does not apply if the fault has been caused by misuse improper handling care electrical or mechanical abuse abnormal operating condi...

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