HC 404 System • Operation
42
Manual Resets
NOTE:
If you hold down the reset button continuously, the LED blinks every 3 seconds, and the unit enters
a different mode, from the Reset all IP Settings mode through the Reset to Factory Defaults mode. For
Reset to Factory Defaults mode the LED blinks three times, the third blink indicating the last mode. The
modes are separate functions, not a continuation from one mode to the next.
HCR 102 Reset Mode Summary — Front Panel-Based Resets
Mode
Use This
Mode to...
Activation
Result
Use Factory Firmwar
e
Temporarily boot
up the unit with
factory-installed
firmware for a
single power
cycle in the
event that a
firmware update
has failed or if
incompatibility
issues arise with
user-loaded
firmware
To start the Use Factory Firmware reset mode and replace
firmware:
1.
On the HCR 102, hold down the recessed
Reset
button
while applying power to the unit. Hold the button down
until the
Power
LED flashes twice, then release the
button. The HCR 102 enters factory firmware mode,
and the LED flashes quickly.
2.
Upload new firmware to the unit as desired (see
on page 62 for details).
NOTE:
Do not
continue to operate the HCR 102 using
the factory firmware version. If you want to use the
factory default firmware version, you must upload that
version again. See the
Global Configurator Help
file
for firmware upload instructions.
The unit reverts to the factory default
firmware.
Event scripting does not start if the
unit is powered on in this mode. All user files
and settings such as drivers, adjustments,
and IP settings are maintained.
NOTES:
•
To return the unit to the firmware
version that was running prior to the
reset, cycle power to the unit.
•
This mode is available only
via front
panel
.
Pr
oject Recovery
Recover project
configuration
and program
files if
passwords have
been lost
To start the Project Recovery reset mode and recover a
project:
1.
On the PC, open Global Configurator.
2.
Click the
Tools
menu and select
Project Recovery
.
The
Recovery Mode
dialog box opens.
3.
Enter the IP address or host name of the target device
for which you want to perform project recovery.
4.
Click
Recover
. The software allows indefinite time to
establish a connection (until a connection is made or
the user clicks
Cancel
).
5.
On the HCR 102, press the
Reset
button three times
within one second. The HCR 102 enters project recovery
mode for 30 seconds, during which time the
Power
LED
blinks quickly.
GC automatically connects to the HCR 102, then
opens and retrieves the project from the unit.
6.
Cycle power to the HCR 102 to exit project recovery
mode.
7.
Perform the
reset on the
HCR 102.
8.
Open Toolbelt, start device discovery, select the desired
HCR 102 from the list and click
Manage
.
9.
Click the
Network Settings
tab and set the
IP address of the HCR 102.
10.
Click the
User Management
tab and change the
password of the HCR 102.
11.
Close Toolbelt.
12.
In GC, add the new password to the recovered project.
13.
Save the project.
14.
Upload the project from GC to the HCR 102.
Project Recovery mode stops regular
operation and allows a connection to be
made to the unit via GC software without
requiring password entry so that project
files can be retrieved and saved.
•
During project recovery mode, events
are stopped, and so is communication
with AV devices.
•
While the HCR 102 is in this mode, use
GC software to recover project files.
•
If the software does not initiate project
recovery within 30 seconds after the unit
enters this mode, the unit exits recovery
mode.
•
Upon exiting project recovery mode:
•
The unit returns to its pre-recovery
mode state and settings.
•
The
Power
LED returns to being
steadily lit.
NOTE:
This mode is available only
via
front panel
.
