Contacting Technical Support
If you are experiencing problems not referenced in the Troubleshooting section of this Guide, then please
contact Technical Support at the company where you purchased this product and provide them with the
following information:
• Host computer make and model
• Type of operating system installed (e.g. Windows 7, Windows 8, Mac OS X, etc.)
• Part number and serial number of both the local and remote extenders
• Make and model of any USB device(s) attached to the RG2204
• Description of the installation
• Description of the problem
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