
PROFILE SETTING
This function allows you to save the following customized settings of camera. This is useful if you want to apply
the same settings to another WAPP camera quickly. You won’t have to make all settings for each camera manu-
ally.
•
Time zone
•
Vido setting
•
Sensitivity setting
•
Email setting
•
Overwrite Setting
DEVICE INFORMATION
This section shows the device information about the camera, including device version, total size and available
size of the memory card.
10. TROUBLE SHOOTING
IF
SOLUTION
The APP cannotfound
the camera
• Make sure your network supports the DHCP
protocol.
• Make sure the camera and your mobile device
connect to the same
Wi-Fi router for the
fi
rst
setting.
• Make sure the Wi-Fi router is activated.
• Make sure the camera is properly powered on.
• Use the “ADD CAMERA” function to
manually add the camera.
Wi-Fi router is not
shown in the drop
down
list
• Make sure SSID broadcasting function is
enabled in the Wi-Fi router.
Consult your
Wi-Fi router manufacturer for the settings if
necessary.
• Change the wireless security protocol of your
Wi-Fi router into WPA/
WPA2/WPA2-PSK.
Due to security concerns, WEP protocol is not
sug-
gested for some Wi-Fi routers.
No image appears
• Make sure the power adaptor is not damaged
or defective and plugged
into an electrical
outlet with power.
• Relocate the camera to obtain the best
reception of wireless signals.
• Make sure the camera is properly con
fi
gured in
App.
• Make sure the mobile device is connected to
3G/4G/Wi-Fi properly.
Low wireless
signal
Poor image quality
• Wireless devices such as wireless home stereo
system may reduce the
signal strength. Leave
as much space as possible between the
camera/mobile
device and these wireless
devices.
• Clean the camera lens using lens cleaning
cloth. Spots or dust on the lens
can also cause
image quality problems.
Note:
WPA/WPA2/WPA2-PSK encryption protocols are newer and more ef-
fective security standards for wireless networks than the older and less-
secure WEP protocol.
CFI EXTEL O’OUT HD - 10/2015
GB19