9
WARRANTY
China Window Industry Co., Ltd warrants to the original retail purchaser of this product, and to no other person, that
if this product is assembled, maintained, and operated in accordance with the printed instructions accompanying it,
then for a period of two (2) year from the date of purchase, the product’s components shall be free from defects in
material and workmanship, except for the cooking surface which is not covered by the Limited Warranty. China Win-
dow Industry Co., Ltd may require reasonable proof of your date of purchase. Therefore, you should retain your sales
slip or invoice. This Limited Warranty shall be limited to the repair or replacement of parts, which prove defective
under normal use and service and which China Window Industry Co., Ltd shall determine in its reasonable discretion
upon examination to be defective. Before returning any parts, you should contact China Window Industry Co., Ltd’s
Customer Care Department using the contact information listed below. If China Window Industry Co., Ltd confirms,
after examination, a defect covered by this Limited Warranty in any returned part, and if China Window Industry Co.,
Ltd approves the claim, China Window Industry Co., Ltd will replace such defective part without charge. If you return
defective parts, transportation charges must be prepaid by you. China Window Industry Co., Ltd will return replace-
ment parts to the original retail purchaser, freight or postage prepaid.
This Limited Warranty does not cover any failures or operating difficulties due to accident, abuse, misuse, alteration,
misapplication, improper installation or improper maintenance or service by you or any third party, or failure to
perform normal and routine maintenance on the product as set out in this owner’s manual. In addition, the Limited
Warranty does not cover damage to the finish, such as scratches, dents, discoloration, rust or other weather damage,
after purchase.
This Limited Warranty is in lieu of all other express warranties. China Window Industry Co., Ltd disclaims all war-
ranties for products that are purchased from sellers other than authorized retailers or distributors, including the
warranty of merchantability or the warranty of fitness for a particular purpose. CHINA WINDOW INDUSTRY CO., LTD
ALSO DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CHINA WINDOW INDUSTRY CO., LTD SHALL HAVE
NO LIABILITY TO PURCHASER OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, PUNITIVE, INCIDENTAL, OR CONSE-
QUENTIAL DAMAGES.
China Window Industry Co., Ltd further disclaims any implied or express warranty of, and assumes no responsibility
for, defects in workmanship caused by third parties.
This Limited Warranty gives the purchaser specific legal rights; a purchaser may have other rights depending upon
where he or she lives. Some jurisdictions do not allow the exclusion or limitation of special, incidental or consequen-
tial damages, or limitations on how long a warranty lasts, so the above exclusion and limitations may not apply to
everyone.
China Window Industry Co., Ltd does not authorize any person or company to assume for it any other obligation or
liability in connection with the sale, installation, use, removal, return, or replacement of its equipment, and no such
representations are binding on China Window Industry Co., Ltd.
If you have any questions or if you need replacement parts,
please contact our customer service:
1-855-200-8445
Our customer service staff can be reached 8:00am - 4:30pm Pacific Time, Monday to Friday.
Customer Service
