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Q53 Installation and Configuration Guide © Exegin Technologies Limited, 2009
v. Configuring the Q53 on Your Network
Troubleshooting Tips
Using Telnet
1. Telnet to the Zigbee gateway bridge device as described on
.
telnet Q53ipaddress
2. Enter "
root
" for the User ID and press ENTER at the Password prompt, as by
default there is no password set.
The following WARNING message is normal at this point and may be ignored.
STORED AND CURRENT VALUES DIFFER
You should now see the prompt:
Q53IPaddress:root>
3. Type "
list net
" to view the Zigbee gateway bridge device’s current settings, then
configure the Q53’s Domain Name Server address and Domain Name Suffix as
follows:
store net dns dnsIPaddress
store net domain domainsuffix
4. Logout of the Telnet session with "
quit
". Then restart the Q53 by powering the
unit off and then on again.
Troubleshooting Tips
Gecko error messages: Q53 will not talk on the network
Unable to assign temporary IP. The address is already in use.
•
Ensure that you have assigned an IP address that is not being use by another device.
Unable to assign temporary IP. The device is not responding. The network may be down,
or an invalid IP address has been used.
•
Ensure that the IP address that you used is valid for your network.
Q53 will not talk on the network
•
Have you assigned it a unique and valid IP address which corresponds with the
other IP addresses on your network? For example, are you sure no other device is
using this IP address, that the subnet mask is the same as other hosts on the
network, and that the unique IP address is part of the network specified by the
subnet mask specified?
•
Are you sure you are trying to talk to the Q53 from a host on the
same subnet
? The
Zigbee gateway bridge device can only be seen locally unless you configured a
routing entry earlier on.
•
Is the STAT LED on the front of the Q53 flashing once per second or is it flashing
faster? A slower, once-a-second rate indicates that the Zigbee gateway bridge
device is in fact configured with an IP address. A faster rate indicates that the Q53
is unaware of the IP address and you may need to try the configuration process
again.