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X-Cite® XYLIS User Guide
035-00683R Rev1
10
Warranty & Repairs
10.1
Warranty Terms
Excelitas warrants the original purchaser for a period of one (1) full year, calculated from the date of
purchase, that the equipment sold is free from defects in material and workmanship. All repairs are
warranted for 90 days. The LED assemblies within the unit have a warranty period of 25,000 hours of
use or 3 years, whichever comes first.
In the event of a claim under this guarantee, the equipment is to be sent postage and carriage paid,
including a description of the fault, to an appropriate Excelitas Authorized Service Center. Returned
equipment will not be received without a Return Material Authorization (RMA) Number, issued by the
Service Center.
In the case of damage caused by wear and tear, careless handling, neglect, by the use of force or in the
case of interventions and repairs not carried out by an Excelitas Service Center, the guarantee ceases to
be valid. This guarantee may not form the basis for any claims for damages, in particular not for
compensation of consequential damages.
The warranty is not transferable. No warranty is extended to perishable items, such as light guides, fuses
and air filters.
Any claims for units received with defects in material or workmanship must be reported to an
authorized Excelitas Service Center within 30 days from the original date of receipt.
SYSTEM COMPONENT
WARRANTY
WARRANTY VOID IF…
X-Cite XYLIS main unit
1 year
• Unit has been subjected to misuse or
mishandling.
• Unit has been opened or tampered with.
X-Cite speedDIAL
1 year
• Unit or cabling has been subjected to misuse
or mishandling.
• Unit has been opened or tampered with.
• LCD display damage (physical).
LED assembly
• 25,000 hrs
• 3 years
whichever
Comes first
• LED assembly has been opened or tampered
with.
