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X-Cite® NOVEM User Guide
035-00710R rev 0
System (Sys) Errors
Error Code
Description
Action
1
Sensor Input Error
Turn off the system and wait for the LED to cool
down. Verify that the system has been installed with
adequate clearance for ventilation, especially
around vents on the side panel of the unit. If fan is
not running or the problem persists contact
technical support for assistance.
3
Internal Error
Power cycle the X-Cite unit. If the error message
reappears contact technical support for assistance.
5
Inadequate System
Performance
Reduce the rate at which commands are given to
the unit as it is unable to keep up with the
commands.
6
Low Power Error
The system experienced a brown out and had to
shut down the LED’s as a safety precaution. Ensure
the unit is given constant power or contact service if
problem persists.
5.2
Failure to Power Up
If the X-Cite unit fails to power up or function properly, use the following checklist to eliminate the most
common causes of problems. Check for the following:
1.
Power Connection Check:
a.
The power supply cord is securely connected to a grounded (earthed mains socket)
functional outlet.
b.
The power supply cord is securely connected to the “Power” port on the rear of the X-
Cite unit.
c.
The main power switch is in the ON position.
2.
Fuse Check:
a.
Check both main power fuses. First disconnect the power cord, then carefully remove
the fuse tray assembly next to the AC receptacle on the rear of the unit. Note:
depending on the orientation of the AC receptacle, the fuse tray may be below or beside
it. The red arrow in figure 10 (A) shows where a flat screwdriver can be inserted to
gently lever out the fuse tray.
