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Installing the Stretch encoder card with Milestone XProtect® 
 

Page

3

 of 8 

Introduction 

In order to enable the Stretch S7 PCIe DVR add-in card in XProtect®, Milestone has developed a driver to 
enable compatibility. To download the driver, visit Download section 

here

, select 

Device Packs

 under Type 

and click download button on your right hand side. The features of the driver are listed under Milestone 
Supported Hardware section 

here

. 

A combination of the Stretch PCIe card, the Milestone developed driver, XProtect VMS and a preconfigured 
workstation enables system builders to build a Hybrid NVR solution. 

 

Target audience and white paper purpose 

This guide is relevant for people installing a Stretch PCIe card and the Milestone-developed driver for this 
card. This guide is aimed for systems builders who want to build a hybrid NVR solution with the Stretch PCIe 
card, the Milestone-developed driver for this card, Milestone XProtect and a preconfigured workstation. 
However, this guide does not explain how to preconfigure a workstation, as it depends on a workstation; 
neither does it explain how to install Milestone XProtect, as this information is available on the download 
section of the Milestone website.  

The 

guide

 assumes the reader has a general understanding of Milestone XProtect 

VMS 

and IP network 

management in general. 

 

Stretch Board Installation 

 

 

Before installing a Stretch VRC7000 Add-In card, make sure that the Windows PC host is powered off and 
that the power cord is disconnected.  

IMPORTANT!

    Some  PCs maintain  power to  motherboards  even when  the PC is  switched  off.  Be  sure  to 

disconnect  the  power  cord  and  make  sure  that  the power  supplies  are  not  connected  before  continuing 
installation. 

IMPORTANT!

 The  Stretch VRC7000 Add-In cards  contain  static-sensitive  components. Use  care  while you 

handle the cards. Make sure you are properly grounded before touching the card, and only touch the edges 
of the card.

 

Содержание Stretch VRC7000 Series

Страница 1: ...Installer s Guide Installing the Stretch encoder card with Milestone XProtect Milestone Systems Updated May 27 2014 ...

Страница 2: ...ne XProtect Page 2 of 8 Table of Contents Introduction 3 Target audience and white paper purpose 3 Stretch Board Installation 3 Stretch PCIe Driver Installation 4 Adding the card to Milestone XProtect Software 5 Troubleshooting 6 Technical Support 7 ...

Страница 3: ...PCIe card the Milestone developed driver for this card Milestone XProtect and a preconfigured workstation However this guide does not explain how to preconfigure a workstation as it depends on a workstation neither does it explain how to install Milestone XProtect as this information is available on the download section of the Milestone website The guide assumes the reader has a general understand...

Страница 4: ...nstall the digitally signed PCIe driver for your add in cards use the following steps NOTE In the Found New Hardware Wizard multiple sequences of steps are possible when installing the digitally signed PCIe driver For example checking a box to include sub folders may result in selecting the wrong driver to install in certain situations To minimize chances of making such mistakes follow these steps...

Страница 5: ...ton NOTE If a Hardware Installation warning dialog appears click the Continue Anyway button You can ignore the Windows Logo testing warning message 4 In the Found New Hardware Wizard click the Finish button to complete installation of the PCIe driver IMPORTANT Each version of Milestone Device Pack corresponds to a certain version of the Stretch Driver It is very important that you always install t...

Страница 6: ...procedure only one application can work with the device at a time This is not an issue for XProtect Corporate but for the other XProtect products this means that whenever the Management Application accesses the device the Recording Server service loses its connection to the device and whenever the Camera Settings dialog is accessing the device neither the Management Application nor the Recording S...

Страница 7: ... the correct driver version was used Refer to table above 10 If the Stretch card is disabled in the Windows Device Manager and then again enabled it might cause the card to lock up on some machines If this happens please reboot the computer and everything will be working again 11 Using more than one Stretch card in a single server is supported beginning in Device Pack 6 9 12 Beginning in Device Pa...

Страница 8: ...thousands of customer installations around the world With support for the widest choice in network hardware and integration with other systems XProtect provides best in class solutions to video enable organizations managing risks protecting people and assets optimizing processes and reducing costs Milestone software is sold through authorized and certified partners For more information visit www m...

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