10
Fig.12
Troubleshooting
Fault
Reason
Treatment
The unit isn’t
working.
The battery is not charged or has
cut out due to reaching its
minimal voltage.
Charge the battery. When charging
the neon light behind the on/off
switch 2 flashes.
Check the charger unit is not
damaged and plugged into charging
station.
The brush roller
isn’t working.
Some objects are entangled in
the brush roller.
Take out the motorised brush and
clean the objects from the brush
roller as described on page 11.
The brush roller
still isn’t working.
No electrical connection
between unit and motorised
floor brush.
Make sure floor brush is properly
connected, clean and the locking
clip is secured.
Charger indicate
light is not lit.
Power plug is not inserted into
the socket.
Insert the plug into socket.
After-sales service
If you experience any quality issues please contact our Quality Department on 01260 272132.
For further information on this product and viewing the product in use, please visit our website:
www.ewbank.co.uk
Disposal of battery
Remove the built-in rechargeable battery before disposal of the appliance. Please make sure that
the batteries are disposed of at an officially assigned location, it should not be mixed with
general household waste. The appliance must be disconnected from the electricity supply before
removing the batteries.
Procedure to remove the battery before disposal of the unit
