1300 859 933
www.evoheat.com.au
Command-i Series Manual
Page 18
8. Maintenance
8.1 F.A.Q
DO I NEED TO GET MY UNIT
SERVICED?
It is recommended that you get your EvoHeat unit serviced once a year by
your local certified air conditioning or refrigeration technician. If your unit is
located in a coastal area, more frequent maintenance may be necessary.
During the service, they will check the operational pressures of the
refrigeration system and give the unit and fins a good clean to ensure
maximum performance.
DO WE HAVE RECOMMENDED
SERVICE AGENTS?
EvoHeat have a large database of recommended service agents. Please
contact EvoHeat tech support on 1300 859 933 for your local service agent
details.
SHOULD I CHECK MY UNIT
REGULARLY?
We recommend you check your unit regularly to avoid potential issues and
damage to your heat pump.
WHAT SHOULD I BE CHECKING
REGULARLY?
Check the water inlet/outlets often for leaks. You should avoid the condition
of no water or air entering into the system, as this will influence unit’s
performance and reliability.
The area around the unit should be dry, clean and well ventilated. Make sure
there is nothing blocking the airflow of the heater e.g. Leaf litter. Clean the
heat exchanger every few months to keep a good heat exchange rate and
save energy.
You should discharge the water at the bottom of the water pump if the unit
will not be used for an extended period. Discharge all water in the water
pump and water system so that freezing of the water in the pump or water
system does not occur. Check the unit thoroughly and fill the system with
water fully before using it for the first time after a period of time.
Check the power supply and cable connection often, should the unit begin to
operate abnormally, switch it off and contact the qualified technician
Clean the water filter periodically to maintain good water quality. Lack of
water and dirty water can damage the unit. The heat pump will start the water
every 72 hours when it is not running to avoid freezing.
The water loop of the heat pump MUST be protected from freezing in winter.
Do not shut off the power supply to the heat pump in winter. When the air
temperature is below 0°C, if the inlet water temperature is above 2°C and
below 4°C the water pump will begin freezing protection. If the inlet water is
lower than 2°C, the heat pump will begin heating.
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