5
warranty to be honored, you will need to make sure that you follow these guidelines.
Units that are returned without an RMA (issued by the tech
support department) may not be repaired under the warranty agreement and you may be charged for the repair and can result in a delayed repair
as well.
What to do if you need setup help, guidance, weld issue diagnosis or have general product compatibility questions.
Call us at 877
-
755
-
9353 ext. 204 for welding guidance and general welding issue diagnosis. Or email [email protected] with the basic
issue you are having, along with your specific settings, and welding application.
Hey...wait, what is my warranty?
Warranties and service policies and procedures vary from country to country and are maintained and supported by the region-
al or in country distributor of Everlast welding equipment.
USA Customers Only: For full details on the 5 year parts and labor warranty, 30 day satisfaction policy, terms of sale, and how to proceed with a war-
ranty claim, please visit: https://www.everlastgenerators.com/standard
-
warranty. Accessories are covered by a separate warranty and detailed infor-
mation can also be found at the link above.
Canada Customers Only: For full details on the 3 year parts and labor warranty, terms of sale, and related policies and procedures, please visit: https://
www.everlastwelders.ca/terms.php.
Who do I contact?
USA Technical Support:
Email: [email protected]
1
-
877
-
755
-
9353 ext. 207
9am
-
5pm Eastern (Closed holidays)
Monday
-
Friday
USA Welding Support and General Product Information:
Email: [email protected]
1
-
877
-
755
-
9353 ext 204
9am
-
6:30 pm Eastern (Closed holidays)
Monday
-
Friday
USA Sales and Main Office:
Email: [email protected]
1
-
877
-
755
-
9353 ext 201
9am
-
5pm Pacific (Closed holidays)
Monday
-
Friday
Canada Technical Support:
Email: [email protected]
905
-
570
-
1818
9am
-
4pm Eastern Monday
-
Thursday
9am
-
12pm Eastern Friday
Canada Sales and Main Office:
Email: [email protected]
905
-
570
-
1818
9am
-
4pm Eastern Monday
-
Thursday
9am
-
12pm Eastern Friday
Other Countries and Regions:
Visit the U.S. Website @ www.everlastwelders.com and click on the flag of the country or region represented that is closest to you. If your country or
region is not found, call the U.S. office at 1
-
650
-
588
-
8588 between the hours of 9am to 5pm Pacific, Monday through Friday.
