6
Troubleshooting
Problem
Solution
The pump fails to operate.
1.
Check to be sure that the power cord is securely plugged into an
outlet. Disconnect power to the outlet before handling the pump
or motor.
2.
Check to be sure you have electrical power.
3.
Check that liquid fluid levels are high enough to activate the
switch or controller.
4.
Check to be sure that a 3/16 in. (4.7mm) vent hole in the
discharge pipe is not plugged.
5.
Check for blockage in the pump inlet, impeller, check valve or
discharge pipe.
6.
Thermal overload may have tripped. Test start the pump. If it
starts and then stops immediately, disconnect from the power
source for 30 minutes to allow the motor to cool, then reconnect
to the power source. Check for cause of
overheating/overloading.
The pump fails to empty sump.
1.
Be sure all valves in the discharge are fully open.
2.
Clean out the discharge pipe and check valves.
3.
Check for blockage in the pump inlet or impeller.
The pump will not shut off.
1.
Check the switch or controller automatic floats for proper
operation and location.
2.
If the pump is completely inoperative or continues to
malfunction, consult your local serviceman.
