1. Video Files do not seem to be recorded to MicroSD card ?
Check if microSD card is properly inserted into blackbox card slot. Format
memory card if you encounter any errors.
It is recommended to use the
LogON_PC Player to format microSD card once every 1-2 months.
This frees
up space for further Event recordings, allowing your JS400 to function optimally.
2. Blackbox does not seem to power up ?
Unplug power connector from the Blackbox and firmly plug it in again.
3. Videos in LogON PC_Player looked dim ?
Video brightness may be affected if the cameras are installed onto dark
tinted windscreens.You can increase video brightness from the LogON
PC_Player when playing video files.
4. Google Maps is not available in LogON PC_Player ?
JS400 uses external GPS receiver connected via cable. Check that the
GPS cable is connected firmly to the blackbox. GPS reception may be
affected by heavily tinted solar film. Internet connection is necessary for
google map to display.
5. Cameras do not seem to be connected (camera LED not flashing)?
Cameras are connected to Blackbox recording device via USB cables.
Check that the cables are plugged in firmly to the Camera and Blackbox.
6. Recorded videos seem shaky, not clear or aligned incorrectly?
Please check that the cameras are firmly installed with good quality
double sided tapes, otherwise cameras may shake or even drop off from
windscreen. Clean windscreen and camera lens with a soft dry cloth.
Make sure camera lens are positioned correctly for front and rear of vehicle.
7. Multiple beeps occur each time engine is started?
Possible recording error! Check the microSD card and the camera cables
are connected correctly to the front camera and blackbox.
8. SD Card, Blackbox or Cameras doesn’t seem to be responding?
System might have hung. Turn off engine or unplug power from Blackbox.
Wait few minutes before restarting engine or plug in power to reset the system.
9. How to remove microSD Card safely from Blackbox recording device?
To remove memory card safely, it is important to turn off the engine.
Otherwise, the microSD card could be damaged.
IF OTHER PROBLEMS PERSIST, KINDLY CONTACT YOUR LOCAL DEALER
TROUBLESHOOTING
SYSTEM STARTS
NOTE: Micro SD Card in Blackbox should be removed only when
engine is shut down or power cable to device is disconnected.
Failure to do so may damage the micro SD card !
SYSTEM SHUTS DOWN (RECORDING STOPS)
Once the car engine is off, the power to the blackbox is automatically
disconnected. However, it will continue to record 3 additional seconds.
“Red” LED on blackbox lights up and goes off once the system is
completely shut down.
2
SYSTEM BOOTS UP (RECORDING STARTS)
Once the car engine starts, “Red/Green” LED light is ON while the system
boots up. Upon successful system boot-up, please note the following
start-up indication;
* A single beep tone can be heard.
* Red LED (on blackbox) goes OFF.
* Red LED (on front & rear cameras) flashes every 2 secs.
All the above *** indicate video recording is operating normally.
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