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AUSTRALIAN CUSTOMERS
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or
refund for a major failure and for compensation for any other foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
NEW ZEALAND CUSTOMERS
Nothing herein contained shall be construed in any way as excluding or limiting your rights under the Consumer Guarantee Act 1993.
OUR WARRANTY
Subject to the following conditions, this product is also covered by the manufacturer’s
THREE (3) YEAR WARRANTY
from the date of
purchase, covering all parts and labour (Our W arranty). Our Warranty (which is subject to the conditions below) covers rectification free
of charge of any fault arising from defective materials or components, or faulty workmanship. The product will be repaired or replaced at
the option of Eurolux. Our Warranty is subject to the product being used for single family domestic household use.
Our Warranty
operates in addition to (and does not exclude, restrict or modify) any rights or remedies to which you may already be
entitled to under the Australian Consumer Law or any consumer guarantees law relating to this product.
WHAT IS COVERED: By Our Warranty
During the warranty period, Eurolux or its authorised Service Centre will at no extra charge, if your appliance is readily accessible without
the need of special equipment and subject to the terms and conditions of this warranty, repair or replace any parts which it considers
defective.
WHAT IS NOT COVERED BY OUR WARRANTY
1.
Incomplete or improper installation.
2.
Normal wear and tear e.g. cleaning, light globes,filters etc.
3.
Failure resulting from power surges and electrical storms.
4.
Insect or vermin infestation.
5.
Unauthorised repairs or use of non genuine Eurolux parts.
6.
Any failure caused by the product not being used in accordance with the instruction and installation manual provided with
the product.
7.
Misuse or abuse, including failure to properly maintain or service.
8.
The clearing of blockages in pumps and hoses.
9.
Damage which occurs during delivery or installation.
10.
Claims to product surface coating due to liquid or solid spill-overs, accidental damage or damage from cleaning products
not recommended by Eurolux.
HOW TO CLAIM OUR WARRANTY
Please refer to our website address below for Everdue in Australia or New Zealand to register your warranty online. If you
are contacting
Eurolux
regarding any warranty claims and spare part enquiries, please make sure you have the following
information on hand:
1.
Product Name/Model Number
2.
Serial Number
3.
Purchase Date (as per invoice, or proof or purchase
4.
Purchased from
5.
Warranty Registration Number
All Warranty Claims and Spare Parts Inquiries:
In Australia:
Telephone: 1300 355 541
A division of Shriro Australia Pty Ltd
2-34 Davidson Street, Greenacre, NSW 2190
In New Zealand:
Telephone (09) 415 6000
A division of Monaco Corporation
231 Bush Rd, Albany, North Shore City, Auckland, 0632
AUSTRALIAN & NEW ZEALAND PRODUCT WARRANTY
