14
with the scraper!
Sugar and sugar-laden food may permanently damage the glass-ceramic surface (Figure 5);
therefore, they should be removed from the glass-ceramic surface as soon as possible,
although the cooking zone may still be hot (Figure 4). Any change in the color of the
glass-ceramic surface does not affect its operation or the stability of the surface. Such
discolorations are mostly a result of burnt food residues or use of cookware made of materials
such as aluminum or copper; these stains are difficult to remove.
Warning:
All damage described above predominantly relates to the aesthetics, i.e.
appearance of the appliance and do not affect its functionality directly. Such errors cannot be
the subject of a warranty claim.
7.
TROUBLESHOOTING
Problem
Possible cause
Remedy
The appliance is not connected to an
electrical supply or it is connected
incorrectly.
Check if the appliance is
correctly connected to the
electrical supply (refer to
connection diagram).
Activate the appliance again
and set the heat setting in
less than 30 seconds.
You touched 2 or more sensor fields
at the same time.
Touch only one sensor field.
You cannot activate
the appliance or
operate it.
There is water or fat stains on the
control panel.
Clean the control panel.
The appliance
deactivates.
You put something on the sensor
field
Remove the object from the
sensor field.
The residual heat
indicator does not
come on.
The cooking zone is not hot because it
operated only for a short time.
If the cooking zone operated
sufficiently long to be hot,
speak to the service centre.
You cannot activate
the outer ring.
Activate the inner ring first.
The sensor fields
become hot
The cookware is too large or you put it
too near to the controls.
Put large cookware on the
rear cooking zones if
necessary.
Cooking zones can
not be turned off.
Technical fault.
Switch the power to the
cooktop off at the wall and
call your Authorised Repairer
or Customer Care.
If you tried the above solutions and can not repair the problem, speak to your dealer or the
customer service. Give the data from the rating plate, three digit letter code for the glass
ceramic (it is in the corner of the glass surface) and an error message that comes on.
