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Please refer to your Operation Manual for more information

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Version HTB.AND.2102.01

 › Continuously black glass during 

normal operation. 

 › A buildup of soot inside the door 

frame. 

 › Signs of backdraw and thermal 

tracking (see Operation Manual)

 › Only use correct sized logs. The 

ideal log size is 12cm in diameter, 
and no longer than 33cm.

 › Larger logs need more air to 

combust, and will therefore be less 
efficient.

 › Do not overfill the firebox with more 

than one or two small-medium logs 
during normal operation.

 › Use firelighters to ignite kindling. 

Using paper or cardboard can 
prevent airflow. 

 › Never burn anything other than 

clean, dry and untreated wood

 › Clean glass during a normal burning 

cycle is a sign that your fireplace is 
operating correctly.

 › Avoid opening the door while flames 

are still visibly burning.

 › Never close the air regulator fully 

while flames are still present in the 
firebox.

 › When starting a fire, the door can 

be left slightly ajar to increase 
airflow.

 › Only reload onto coals, not whilst 

there is a flame burning

 › Never leave the primary air fully 

open except during the start up 
phase.

 › Sweep dust into the ash tray and 

empty regularly to avoid blocking 
airflow through the firebox grate.

 › Ensure any gaps under external 

doors are covered. Allowing airflow 
from outside your house will disrupt 
the convection process.

General Burning

Fuel

Signs of Incorrect Use

Please read this booklet carefully to ensure you get the 

most out of your new fireplace.

THANK YOU

 FOR  

CHOOSING 

EURO FIREPLACES

Andorra Line Firebox

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