The Eureka two-year limited warranty
Midea America Corp. (“Eureka”), subject to the terms and conditions
herein, warrants this vacuum cleaner to be free from defects in material and
workmanship for a term of two years from the date of original purchase
when used in accordance with the Eureka operating and maintenance
instructions and under normal household usage. This warranty is granted
only to the original purchaser and members of immediate household, and is
applicable only to original purchases from Eureka authorized resellers.
What Eureka will do:
Eureka will, at its option, repair or replace a defective vacuum or vacuum
part that is covered by this warranty. Repairs may be performed using new
or refurbished parts that meet or exceed Eureka specifications for new
parts. If Eureka elects to replace the vacuum, the replacement may be a
reconditioned unit. Depending on availability of products, Eureka reserves
the right to provide you with a replacement product that is the same or
similar, or substitute equivalent of the original product. As a matter of
warranty policy, Eureka will not refund the consumer’s purchase price.
This warranty does not cover:
• Battery module and battery components. The battery module and its
components are covered by a separate one-year limited battery warranty.
• Normal wear and tear of the vacuum and vacuum parts that require
replacement under normal use such as disposable dust bags, filters, drive
belts, light bulbs, brush-roll, bristles, impellers and cleaning.
• Damages or malfunctions resulting from: improper or unreasonable use
or maintenance, abuse, negligence, failure to follow instructions contained
in any written materials that accompany the product, deterioration by
reason of excess moisture, corrosive atmosphere, lightning, power
surges, connections to improper voltage supply, unauthorized alteration,
or other external causes such as extremes in temperature or humidity,
modifications, scratches or discoloration, accidents, misuse, or acts of
God. This warranty also does not cover damage resulting from repair or
attempted repair by anyone other than Eureka or an authorized Eureka
Warranty Station. This warranty is not applicable to any product that has
been altered or on which the serial number has been defaced, modified or
removed. Altering, erasing, or forging any proof-of-purchase documents
voids any applicable product warranty.
Obtaining warranty service:
To obtain warranty service you must contact the Eureka Service Team, toll
free, at 1-800-282-2886 or email [email protected], to
discuss the warranty claim and procedures to be followed. All warranty
claims must include submission of proof-of-purchase documentation. For
additional information, you may also visit www.eureka.com.
Shipping charges:
You will be responsible for any initial shipping and insurance charges if
the defective product(s) must be shipped for warranty service or warranty
evaluation; however, Eureka or a Eureka Authorized Warranty Station will
pay the return shipping charges if repairs are covered by the warranty.
When returning parts for repair, you must include the model, type and serial
number located on the rating plate. If any product submitted for warranty
service is found to be ineligible, an estimate of repair cost will be furnished
and the repair performed only if requested by the owner and upon receipt of
payment or acceptable arrangements for payment.
Further limitations and exclusions:
Any warranty that may be implied in connection with your purchase or use
of the vacuum, including any warranty of Merchantability or any warranty
of Fitness For A Particular Purpose is limited to the duration of this limited
warranty. Some states do not allow limitations on how long an implied
warranty lasts, so the above limitations may not apply to you.
Your relief for the breach of this warranty is limited to the relief expressly
provided above. In no event shall the manufacturer be liable for any
consequential or incidental damages you may incur in connection with your
purchase or use of the vacuum. Some states do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation
or exclusion may not apply to you. This warranty gives you specific legal
rights. You may also have other rights, which may vary by state.
10
The Eureka 12-month limited battery
warranty
Midea America Corp. (“Eureka”), subject to the terms and conditions
herein, warrants this Battery Module to be free from defects in material
and workmanship for a term of one year from the date of original purchase
when used in accordance with the Eureka operating and maintenance
instructions and under normal household usage. This warranty is granted
only to the original purchaser and members of immediate household, and
is applicable only to original purchases from Eureka authorized resellers.
What Eureka will do:
Eureka will, at its option, repair or replace a defective Battery Module or
battery part that is covered by this warranty. Repairs may be performed
using new or refurbished parts that meet or exceed Eureka specifications
for new parts. If Eureka elects to replace the Battery Module, the
replacement may be a reconditioned unit. Depending on availability of
products, Eureka reserves the right to provide you with a replacement
product that is the same or similar, or substitute equivalent of the original
product. As a matter of warranty policy, Eureka will not refund the
consumer’s purchase price.
This warranty does not cover:
• Normal wear and tear of the Battery Module and battery parts that require
replacement under normal use.
• Damages or malfunctions resulting from: improper or unreasonable
use or maintenance, abuse, negligence, failure to follow instructions
contained in any written materials that accompany the product,
deterioration by reason of excess moisture, corrosive atmosphere,
lightning, power surges, connections to improper voltage supply,
unauthorized alteration, or other external causes such as extremes in
temperature or humidity
, modifications, scratches or discoloration,
accidents, misuse, or acts of God. This warranty also does not cover
damage resulting from repair or attempted repair by anyone other than
Eureka or an authorized Eureka Warranty Station. This warranty is not
applicable to any product that has been altered or on which the serial
number has been defaced, modified or removed. Altering, erasing, or
forging any proof-of-purchase documents voids any applicable product
warranty.
Obtaining warranty service:
To obtain warranty service you must contact the Eureka Service Team, toll
free, at 1-800-282-2886 or email [email protected], to discuss
the warranty claim and procedures to be followed. All warranty claims must
include submission of proof-of-purchase documentation. For additional
information, you may also visit www.eureka.com.
Shipping charges:
You will be responsible for any initial shipping and insurance charges if
the defective product(s) must be shipped for warranty service or warranty
evaluation; however, Eureka or a Eureka Authorized Warranty Station will
pay the return shipping charges if repairs are covered by the warranty.
When returning parts for repair, you must include the model, type and
serial number located on the rating plate. If any product submitted for
warranty service is found to be ineligible, an estimate of repair cost will
be furnished and the repair performed only if requested by the owner and
upon receipt of payment or acceptable arrangements for payment.
Further limitations and exclusions:
Any warranty that may be implied in connection with your purchase or use
of the Battery Module, including any warranty of Merchantability or any
warranty of Fitness For A Particular Purpose is limited to the duration of
this limited warranty. Some states do not allow limitations on how long an
implied warranty lasts, so the above limitations may not apply to you.
Your relief for the breach of this warranty is limited to the relief expressly
provided above. In no event shall the manufacturer be liable for any
consequential or incidental damages you may incur in connection with
your purchase or use of the Battery Module. Some states do not allow
the exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights.
You may also have other
rights, which may vary by state.
Midea America Corp.• 200 Rivers Edge Drive • Medford, MA. 02155 • USA
Eureka Customer Service HELPLINE 1-800-282-2886
