ETS-Lindgren 8000-003, Руководство пользователя

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10 Maintenance www.ets-lindgren.com
Service Procedures
C
ONTACTING
ETS-L
INDGREN
Note: Please see www.ets-lindgren.com for a list of ETS-Lindgren offices,
including phone and email contact information.
S
ENDING A
C
OMPONENT FOR
S
ERVICE
1. Contact ETS-Lindgren Customer Service to obtain a Service Request
Order (SRO).
2. Briefly describe the problem in writing. Give details regarding the
observed symptom(s) or error codes, and whether the problem is
constant or intermittent in nature. Please include the date(s), the service
representative you spoke with, and the nature of the conversation.
Include the serial number of the item being returned.
3. Package the system or component carefully. If possible, use the original
packing materials or carrying case to return a system or system
component to ETS-Lindgren.