11
TROUBLE SHOOTING
Problem
Cause
Solution
Generator will not start
No Gasoline
Add Gasoline
Faulty spark plug
Replace spark plug
Unit loaded during start up
Remove load from unit
Generator will not start;
Generator starts but runs
roughly
Low oil level
Fill crankcase to the proper level
Place generator on a flat, level
surface
Choke in the wrong
position.
Adjust choke.
Spark plug wire loose
Attach wire to spark plug
Generator shuts down
during
operation
Out of Gasoline
Refill gasoline
Low oil level
Fill crankcase to the proper level.
Place generator on a flat, level
surface
Generator cannot supply
enough
power or overheating
Generator is overloaded
Review load and adjust. See “Power
Management”
Insufficient ventilation
Check for air restriction. Move to a
well ventilated area
No AC output
Cable not properly
connected
Check all connections
Connected device is
defective
Replace defective device
Circuit breaker is open
Reset circuit breaker
Capacitor defective
Replace capacitor (Service Center)
Faulty brush assembly
Replace brush assembly (Service
Center)
Faulty AVR
Replace AVR (Service Center)
Loose wiring
Inspect and tighten wiring
connections
Other
Contact the help line.
Generator gallops
Engine governor defective
Contact the help line
Repeated circuit breaker
tripping
Overload
Review load and adjust. See “Power
Management”
Faulty cords or device
Check for damaged, bare or frayed
wires. Replace defective device
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