EN 20
Symptom
Possible cause
Solution
Error code E1 or E2.
Supply voltage or frequency is
different from the rated values.
Contact a certified installer.
Error code E3 or E4.
Internal temperature of the
hob is too high.
Switch off the hob and let
it cool down (H disappears
from the displays). Switch
on the hob. If the same error
is displayed again, call an
authorised service agent.
Error code E5 or E6.
Internal temperature of hob is
too high.
Check if hob has enough
ventilation, and is build in
correctly. Let the hob cool
down, and try to restart the
hob. Check whether the fan
runs smoothly; if not, Call a
service technician.
Other error codes.
Defective generator.
Contact the service
department.
TROUBLESHOOTING
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