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Troubleshooting & User Hints:

TROUBLESHOOTING AND USER HINTS:

Note:

 all passive infra red detectors are more sensitive in cold and dry weather than warm and wet 

weather.

PROBLEM

POSSIBLE CAUSE

SUGGESTED REMEDY

Light does not switch 

on when there is 

movement in the 

detection area.

1. No mains voltage

Check all connections, and MCB Fuses / 

switches

2. Nearby lighting is too bright

Redirect sensor or relocate the unit

3. Controls set incorrectly

Readjust sensor angle or control knob

4. Lamp blown

Check lamp functions and replace if necessary

5. Lamp not fitted correctly

Make sure the lamp is correctly seated in the 

lampholder

6. Wired incorrectly

Check wiring and confirm its wired as per the 

wiring diagram

7. Sensor positioned in wrong direction

Adjust angle and direction of PIR for best 

results walk across beam

Light switches on for 

no apparent reason 

(false trigger)

1. Heat from lamp body activating sensor

Adjust PIR sensor or floodlight to allow a 

minimum gap of 40mm between floodlight 

body and sensor head

2.  Heat sources such as air-con, vents, heaters, 

flues, other outside lighting, moving cars trees 

or shrubs are activating sensor

Adjust direction of sensor head away from 

these sources

Reduce sensitivity

3. Animals / birds activating sensor

Redirecting sensor head may help

4.  Interference from on/off switching of electric 

fans or lights on the same circuit as your 

security floodlight. 

(This problem does not always occur but a faulty 

switch or noisy fluorescent light may cause the 

security floodlight to switch on)

Should the false triggering become, 

troublesome, consider:
(a) Replacing a faulty switch
(b)  Replacing noisy fluorescent tubes and/or 

starters

(c)  Connecting the floodlight to a separate 

circuit (in most cases where one or more 

of the above suggestions have been 

carried out, false triggering has been 

reduced)

5.  Reflection from swimming pool, or reflective 

surface such as smooth white walls 

Redirect sensor

Light remains on

1. Continuously false triggered

Redirecting sensor head may help

2. Time is set to long

Reduce time

Light remains on at 

nighttime

Possible heat source in detection zone

Cover PIR sensor lens with a thick cloth, if the 

light turns off check detection area for heat or 

reflective source, reposition head

Light switches on 

during daylight hours

LUX control knob is set to daylight position

Turn the LUX control knob to desired light 

level setting

When setting the lux 

controls in daylight 

the detection distance 

becomes shorter

Interference by sunlight

Re-test at night

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