ETAS ES593.1-D, Руководство пользователя, Страница: 33 / 71

ETAS Troubleshooting Problems
ES593.1-D - User Guide 33
7 Troubleshooting Problems
This chapter gives some information of what you can do when problems arise
with the ES593.1-D and problems that are not specific to an individual software
or hardware product.
7.1 Error LEDs
Please observe the LED which provides information on the functions of the
interface and the ES593.1-D (see the chapter “LEDs” on page
16) to be able to
judge the operational state of the ES593.1-D as well as troubleshooting mea -
sures.
7.2 Troubleshooting ES593.1-D Problems
The following table lists some of the possible problems with a remedy.
If you have any further questions, please contact our Customer Support (see
chapter 11 on
page 68).
Problem Diagnostic Questions Possible Solutions
The ES593.1-D is not
found with "Search for
Hardware" in INCA.
Did you install the INCA
version required?
Check that the INCA
software installed on
your PC corresponds to
the requirements listed
in section 8.9.2
on page 46.
Did you install the INCA
ES5xx Add-On version
required?
Check that the INCA
ES5xx Add-On installed
on your PC corresponds
to the requirements
listed in section 8.9.2
on page 46.
Did you configure the
network card correctly?
INCA, Config Tool and
HSP operation:
Check that your network
card has been config -
ured in accordance with
section 8.9.1
on page 45.
Is the hardware on the
PC connected?
Check that the connec -
tion is undamaged.
The ETK interface is not
initialized.
Have you installed the
ETK Drivers and Tools?
Check that ETK Drivers
and Tools installed on
your PC corresponds to
the requirements listed
in section 8.9.2
on page 46.
Which ETK is con -
nected?
Check whether the con -
nected ETK is supported
(see chapter 8.10.4
on page 49).