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CONVAID USER’S GUIDE
UG0700-ENG-Rev.00 2020-02-11 Printed in USA
Convaid Products, LLC
2830 California Street, Torrance, CA 90503, USA
Toll free in the US: 1-844-US-Mobility (844-876-6245) • Phone: (310) 618-0111 • Fax: (310) 618-8811
Email: [email protected] • International Email: [email protected]
www.etac.us.com
Warranty
Convaid warrants to the original retail purchaser of the Convaid product, that if any part
thereof proves functionally defective in material or workmanship within the specified warranty
period, such defective part will be repaired or replaced (at Convaid’s discretion) free of
charge . Warranty service may be performed by Convaid service center or (at Convaid’s
discretion) the factory .
Warranty Period
Mobility base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Lifetime of original retail buyer
Other components...................................One year
Fabric & webbing.....................................One year
This warranty does not cover normal wear and tear or damage caused by accident or misuse .
To exercise this limited warranty, the user should first obtain a Return Authorization Number
from Convaid’s customer service . The product must be delivered charges pre-paid (UPS
recommended) to the factory or to an authorized service center, together with a copy of the
original invoice, the Return Authorization Number and a written description of the problem .
THIS LIMITED WARRANTY EXCLUDES ANY CLAIM FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES. ANY IMPLIED WARRANTY APPLICABLE IS LIMITED TO THE DURATION OF THIS
WRITTEN WARRANTY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATIONS OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO THE
USER. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE
THEREOF. This warranty gives the user specific legal rights and the user may have other rights
that vary from state to state . Warranty applicable in USA only, may vary in other countries .
