ESX VN709 OP-ASTRA, Руководство пользователя

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If the following troubleshooting tips do not solve the problem and the malfunction persists, please contact an
authorized repair or installation service. Do not open the device or attempt to repair it by yourself. This may
cause serious damages to the electronic components of the device and in your vehicle or may void the warran-
ty of the device. Please visit our FAQ under
www.esxaudio.de/navi , which is constantly updated.
Problems Causes Remedy
Starting process
The device cannot be
turned on.
The ignition is off, but the device
needs the so called inginition
impulse.
Switch on the ignition.
The device cannot be
turned on.
The fuse or a fuse in the vehicle
electronics is defective.
Replace the blown fuse with a new
fuse of the same type with the same
value.
Display
Inaccurate or delayed input of touch-
screen function.
The touch-screen is not properly
calibrated.
Calibrate the touch screen
under Apps - Options - System.
The device opens an application or is
currently processing.
Wait until the process is completed.
Screen is black. The display is disabled. Tap on the screen.
The ignition is off. Switch on the ignition.
The original display of the vehicle is
not working.
You are using the wrong software
version. Note that the OEM devices
CD300 and CD400 need different
versions.
Check if you have installed the correct
ESX device software. Check this via
Bluetooth identifier of ESX device.
The ESX device have been installed
incorrectly.
Check the correct wiring in the vehicle
- refer to the installation guide. Note
that the original display must still be
connected to the vehicle.
Sound
There is no sound via the sound
system of the vehicle hearable.
The connection or installation was
not done correctly or one of the
cables is defective.
Check all connections and replace a
possibly damaged cable with a new
one.
One of the audio settings is incorrect
or there is an incompatibility with the
vehicle sound system.
Check the audio settings under Apps -
Audio - Advanced.
Go through all settings step by step
and test the functions.
The sound is distorted, overdriven or
with strong noises.
The equalizer settings or the volume
settings of each application are set
unfavorable.
Check the audio settings under Apps
- Audio or Advanced. Correct the
settings down and test if the sound
gets better.
TROUBLESHOOTING