1. The player can’t be charged.
In the off state, when the USB cable is connected for
charging, the player usually will light up and display
the brand logo and remaining battery.
Tips: due to the limitation of the charging protocol, you can
only:
·Using a USB A to C cable, you can connect to a computer or
a USB adapter to charge the player.
·Using a USB C to C cable, you can only connect to a computer,
not a USB adapter to charge the player
.
Troubleshooting:
1) Check whether it is caused by poor contact.
In most cases, charging failure is caused by poor
contact. You can repeatedly plug and unplug the
USB cable to test whether the charging can be
resumed. If it can be charged at a certain moment,
it indicates that there is poor contact.
2) Check whether USB port is damaged.
Connect the player to a computer with an available
USB port by using a proven USB cable. If the fault
persists, it indicates USB port of the player has been
damaged.
3) Check if the USB cable is damaged.
▸
You can replace a proven USB cable to connect the
player to check whether it can be charged. If it can,
it means that the previous cable has been damaged.
▸
You can also use the USB cable to try to charge
other devices, such as cellphones, to check whether
it can charge other devices. If not, it means also that
the cable has been damaged.
If it is confirmed that both the USB cable and the
charging port are normal, it can be determined that
it is the fault of the player itself. Please contact
after-sales support for replacement or refund.
Содержание TIMMKOO
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Страница 2: ...FULL SCREEN MP4 PLAYER TIMMKOO NEW STYLE WiFi available...
Страница 3: ...Volume Volume Power HOME BACK USB C Port Reset 3 5mm Port SD Slot Built in Speaker...
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