troubleshooting guide
Problem
Possible cause
Solution
Reduced suction
Dust container full
Empty the dust container
UV light is not
working
The handheld vacuum
cleaner is not properly
attached to the base
Make sure that the
handheld vacuum is
securely in place
Safety switches are not
all in contact with the
surface to be cleaned
The UV light only turns
on if all three sensors are
in direct contact with the
surface to be cleaned
The device does
not work
When the motor
temperature reaches
thermostat will trip and
the device will temporarily
stop operating
Unplug the device and
let it cool down; you
can resume use after
30
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