11
EN
PROBLEMS
CAUSES
SOLUTIONS
Coffee overflowing
from the edges of
the filter ring
Residues of ground coffee have
remained on the gasket of the
filter holder coupling seat.
Clean the seal with a toothpick or a sponge (Fig. 13).
The hole of the silicone disc is
clogged.
Wash the silicone disc (E) under running water,
bending it slightly on the sides in order to free the
centre hole of any residue of coffee grounds that
could clog it (Fig. 12).
Coffee overflowing
from the edges of
the filter ring.
The exit holes of the filter con-
taining coffee grounds are
clogged.
Slowly remove and disconnect the filter holder be-
cause any remaining pressure could cause splashes
or squirts. Clean the clogged filter holes with a small
brush or a pin..
Faulty pod.
Replace the pod in the filter holder (K).
The coffee is not
supplied or flows
too slowly.
The holes of the perforated disc
in the filter holder coupling seat
are clogged.
Turn on the machine without the filter holder, making
the water run. If the water still does come out from
all the holes evenly, carry out the descaling cleaning
operation.
The spring in the centre of the
filter holder coupling seat is
blocked by lime.
Loosen the screw in the centre of the filter holder
coupling seat with a 5 mm hex wrench (Fig. 14). Re-
move the spring. Put the spring to soak in a descal-
ing solution in order to eliminate the residue of lime
that prevents its proper operation.
The exit holes of the filter con-
taining coffee grounds are
clogged.
Slowly remove and disconnect the filter holder be-
cause any remaining pressure could cause splashes
or squirts. Clean the clogged filter holes with a small
brush or a pin.
The coffee blend is ground too
fine.
Try using coarser coffee blends.
The coffee blend is pressed
down too much.
amper coffee inside the filter using less pressure.
The tanks is not inserted well.
Fit the tank securely by pushing it as far as it will go.
The hole of the silicone disc is
clogged.
Wash the silicone disc (E) under running water,
bending it slightly on the sides in order to free the
centre hole of any residue of coffee grounds that
could clog it (Fig. 12).
There is little water and the
pump does not suck it up.
Check that the water level in the tank is correct. If
necessary, fill it with cool tap water
Faulty pod.
Replace the pod in the filter holder (K).
Broken pod.
Remove the pod filter holder (K), clean the seat with
a sponge, and put a new pod inside.
The coffee is too
watery and cold.
The blend has been ground too
coarsely.
A more finely ground blend must be used to obtain
a more concentrated and hotter coffee. Anyhow,
this problem is easily solved thanks to the Thermoc-
ream® System, which always guarantees hot coffee
accompanied by a reach cream, even with coarsely
ground beans.
