16
TERMS OF WARRANTY
1) The warranty period starts with the delivery of the product and is 2 years.
2) The entire product, including all parts thereof, is covered by the warranty.
3) In such cases where the replacement of the defective goods by those free of defects would cause disproportionate challenges
to the Seller, the Consumer shall be entitled to either rescission of the agreement or a discount over the sales price in proportion
to such defects thereof. For determination of disproportionality, factors such as the value of the goods free of defects, the severity
of the defect, and whether resorting to other rights of choice would constitute any problem for the Consumer are taken into
consideration thereof. In cases where the Consumer chooses rescission of the agreement or a discount over the sales price in
proportion to such defects, the Seller shall be obliged to refund the Consumer the sales price of the goods in full or the discount
amount as applicable without delay. In case the Consumer chooses the replacement of the defective goods by those free of
defects, then the Seller, the manufacturer, or the importer shall be obliged to fulfill such a request within thirty (30) business
days from the date of notification for the replacement of such defective goods by those free of defects thereof.
4) In case the Consumer chooses the repair of the goods free of charge, among such other options, then the Seller shall be obliged
to perform or cause to perform the repair of such defective goods without any claim for workmanship cost, cost of replaced parts,
or any other cost or expense under any title whatsoever. The Consumer may also exercise its right of repair free of charge against
the manufacturer or importer thereof. The Seller, the manufacturer, and the importer shall be jointly and severally liable for the
Consumer to exercise such rights thereof.
5) In the case that the Consumer uses the right to receive free repair, if the product breaks down again within warranty period, -
if the maximum time provided for repair is exceeded, - if the authorized service station, Seller, manufacturer or importer
determines with a report that repair is not possible; the Consumer can request the refunding of the price paid for the product,
or price discount at the rate of the defect, or, if possible, replacement of the good with a faultless equivalent. The Seller cannot
reject such request of the Consumer. If this request is not fulfilled, the Seller, manufacturer and the importer are jointly and
severally responsible.
6) The maximum period of repair of defective goods is 20 business days. Such period commences on the date of notification of
the relevant defects in the goods to the service station or the Seller within its warranty period, or otherwise, upon delivery of the
defective goods to the service station in case the warranty period of the goods has expired. In case of any defects in the goods
within the warranty period, the repair period is added to the warranty period thereof. It is mandatory to determine whether such
defects are attributable to misuse by the Consumer by a formal report to be issued by the service stations, or otherwise, in case
such service stations are not available, by the Seller, the importer, or the manufacturer of the goods, respectively, as applicable
within the maximum period of repair of the goods, and provide the Consumer with a copy of such report thereof. The warranty
period of the replaced goods under warranty shall be limited to the remaining warranty period of the originally purchased goods
thereof.
7) The defects caused by usage of the product against the provisions of the user’s manual and failures caused by usage errors are
not covered by warranty.
8) The Consumer shall be entitled to refer to the Consumer Arbitration Committee or the Consumer Court of the Consumer’s
residence or of the jurisdiction where consumer proceedings take place in case of any disputes arising out of or in relation to
exercising the rights under such warranty thereof.
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