ESI ORIGINAL IVX, Руководство по установке

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F
UNCTION
152 T
RANSFER
R
ECALL
T
IMER
The transfer recall timer sets the number of times a transferred
call will ring before being forwarded to the extension’s mailbox
(or recalled if no mailbox exists). The range is 1 to 9 rings.
Default = 3
F
UNCTION
153 H
OLD
/P
ARK
R
ECALL
T
IMER
The hold/park recall timer is the amount of time in seconds that
a call will remain on hold or park before recall. The range is 5 to
960 seconds. Default = 60
F
UNCTION
154 ACD E
XIT
T
IMER
The ACD exit timer is the amount of time in seconds that a call
will remain in ACD Department queues (see Function 33). The
range is 5 to 600 seconds. Default = 180
F
UNCTION
155 ACD W
RAP
T
IMER
The ACD wrap timer is the maximum amount of time in seconds
that an agent can remain in wrap mode. If this function is turned
off, agents cannot place their stations in Wrap Mode (see Power
User’s Guide, ACD Agent). If turned on, the range can be set
from 5 to 600 seconds. Default = 0 (No limit)
F
UNCTION
16 R
ECORDING
A
LERT
When using the recording feature to record an outside call, the
system can be set to play a short beep tone every 15 seconds
to indicate to both parties that recording is in progress. Default
= Disabled
In most jurisdictions, a conversation is per-
mitted to be recorded if one of the two parties
is aware that it is being recorded. However,
ESI takes no responsibility as to its legality in
all jurisdictions. It is the responsibility of the
installing company and the end user to deter-
mine and follow the applicable state and local
laws regarding recording of conversations.
IVX
IVX
IVX
IVX
IVX
IVX
P
ROGRAMMING
4.7