Using Esi-Link
User’s Guide
H.8
Call forwarding
Here’s how to program call forwarding to a remote location extension, mailbox, or department.
On the 24-Key Feature Phone
1.
Press a programmed call-forwarding key and a programmable feature key you have already set for
the desired destination (whether it is an extension, a mailbox or a department).
For instance, to forward to extension 112 in Chicago (location 702 in this example), press the
Chicago Location Key and then dial
1 1 2
.
Alternatively, you could dial
5 6 5
7 0 2
1 1 2
—
i.e.
,
565
(call forwarding) +
702
(the location) +
112
(the extension).
2.
To
cancel
call forwarding, press the programmed call-forwarding feature key and then press
RELEASE
.
On the 48-Key Feature Phone
1. Press
CFWD
.
2. Either:
(a.) Press a programmable feature key you have already set for the desired destination (whether it
is an extension, a mailbox or a department).
or
(b.) Press the Location Key and then dial the desired extension, mailbox, or department.
For instance, to forward to extension 112 in Chicago (location 702 in this example), press
CFWD
,
press the Chicago Location Key and then dial
1 1 2
.
Alternatively, you could press
CFWD
and dial
7 0 2
1 1 2
—
i.e.
,
702
(location) +
112
(extension).
2. To
cancel
call forwarding, press
CFWD
.
Note (for either phone):
Incoming calls that are forwarded when the remote location extension is busy or does not answer will be
sent to the call-forwarding destination of the original extension’s mailbox. If you regularly forward to a
particular remote location extension, you should also assign your mailbox to a Virtual Mailbox Key at that
remote location extension (see “Virtual Mailbox Key — remote location” on page H.6 of this document).
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