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GS620 IP Phone Quick Reference Guide 

 

Page | 12 

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1.

 

Press the TRANSFER button or softkey. 

2.

 

Press the BLIND softkey. 

3.

 

Enter the number to which you want to transfer the call. 

4.

 

Press #, or press SEND, or wait five seconds. 

5.

 

The call is transferred. 

Transfer a Call (Supervised Transfer) 

To transfer a call to another extension or outside line by first talking to the transfer recipient: 

1.

 

Press the TRANSFER button or softkey. 

2.

 

Enter the number to which you want to transfer the call. 

3.

 

Press #, or press SEND, or wait five seconds. 

4.

 

When the transfer recipient answers begin speaking. 

5.

 

Hang up to complete the transfer. 

6.

 

The call is transferred. 

Mute 

1.

 

While on a call press the MUTE key. 

2.

 

The Mute key will light red and the outside parties will not be able to hear you. You can still hear them. 

3.

 

Press MUTE a second time to return to a normal two-way conversation. 

Do Not Disturb 

1.

 

Press the DND softkey.  

2.

 

A lock icon will appear on the top line of the display and next to each of the outside line keys. Callers will 
be routed to your station voice mailbox (or another extension, or busy tone based on desired programming). 

3.

 

Press DND a second time to return to disable DND and return to normal mode. 

Conference Call 

You can initiate a 3-party conference call. 

1.

 

While on an active call, press the CONFERENCE button or the CONFER softkey. 

2.

 

The first caller is placed on hold. 

3.

 

Dial the phone number of the person you would like to join the conference. After they connect press the 
CONFERENCE button or the CONFER softkey to complete the conference call. 

4.

 

NOTE: If you hang up, the conference call will end for all parties. 

To initiate a conference call with a held call: 

1.

 

With a call on hold, dial the phone number of the person you would like to join the conference. After they 
connect press the CONFERENCE button or the CONFER softkey. 

2.

 

Press the line key with the held call to complete the conference call. 

Содержание SayHi GS620

Страница 1: ...GS620 IP Phone Quick Reference Guide ...

Страница 2: ... List 4 Connecting Your Phone 4 Adjusting the Angle of Your Phone 5 3 Phone Overview 6 Upper Housing 6 Lower Housing 8 LCD Screen 9 4 Operation 11 Making a Call 11 Answering a Call 11 Hold 11 Redial 11 Directory Dial 11 Making a Second Call 11 Transfer a Call Blind Transfer 11 Transfer a Call Supervised Transfer 12 Mute 12 Do Not Disturb 12 Conference Call 12 ...

Страница 3: ...t Static IP or DHCP or PPOE VPN L2TP DNS Clients Primary and Secondary Conversation Mode Handset Headset or Hand free Mode RJ11 and 3 5mm headset jack 9 level volume adjustment Call Processing Line status indicator dual colors LED Multiple Accounts Call Waiting Call Queuing Line Switching Auto answer Call Transfer Call Holding Call Pickup One Button Dial Redial Speed dial via Phone directory Dial ...

Страница 4: ...e 1 Product certification Connecting Your Phone As illustrated below 1 Plug your LAN network cable into the LAN connector If your network is equipped with POE this connection will also provide power to the phone If your LAN is not equipped with POE then you must also use the power adapter 2 Use the PC port to connect your PC 3 The station handset is plugged into the jack with the handset icon 4 If...

Страница 5: ...GS620 IP Phone Quick Reference Guide Page 5 www iconcloud com Adjusting the Angle of Your Phone 1 Press the two tabs on either side of the base to adjust the GS620 to the desired angle ...

Страница 6: ...d 2 Mute button Toggles the Mute feature on or off Red indicates the feature is enabled 3 Message button Typically auto dials your voice message service Red indicates there is an unread voice mail message 4 Service Service button Open or Close the Services menu 5 Directories Directories button Use it to access call logs and corporate directories 6 Menu Menu button Allows you to scroll through menu...

Страница 7: ...ys a softkey function To activate a softkey press the softkey button 15 Line Programmable Buttons Outside Line Key 1 Red flashing There is an incoming call 2 Red steady Pick up and enter normal call 3 Yellow green flashing Holding call 4 Yellow green steady Active call Programmable Keys Extension or Programmable Feature 1 Red steady Extension is busy Feature in use 2 Yellow green steady Extension ...

Страница 8: ...icrophone Hands free transmit audio 23 Line expansion module Maximum support 6 ESM32 line expansion module the total of 192 programmable buttons Lower Housing Num Buttons Description 1 Adjustable Stand Multiple angle stand with built in wall mount bracket 2 Stand buttons Press buttons to adjust angle of the phone 3 USB Reserved ...

Страница 9: ... POE LAN connections 7 Headset Headset connection port 8 Handset Handset connection port 9 EXT Port Connector for optional EDM expansion module 10 LAN Port Connects phone to LAN for communication with telephone server 11 PC Port Connect to a local PC LCD Screen Num Buttons Description 1 Time HH MM ss Displays the current time Can be set to 12 hour or 24 hour clock ...

Страница 10: ...the state of the phone In idle mode the following options are displayed Menu Phone setup call history and phone book Log Display the call log DND Activate Deactivate Do Not Disturb When active a Lock appears on the upper line of the display Dir Access the dial by name directory 6 Network Status Displays the current LAN interface network connection status Connected Disconnected 7 Date Month day yea...

Страница 11: ...place the first call on hold 4 When finished return the handset to the cradle press the speaker key or press the END CALL softkey Hold 1 While on a call press the HOLD key to place the call on hold 2 The line on which the call is held will flash green 3 To retrieve the held call press the appropriate line button where the call is held Redial 1 Press the REDIAL key to view the last number dialed or...

Страница 12: ...way conversation Do Not Disturb 1 Press the DND softkey 2 A lock icon will appear on the top line of the display and next to each of the outside line keys Callers will be routed to your station voice mailbox or another extension or busy tone based on desired programming 3 Press DND a second time to return to disable DND and return to normal mode Conference Call You can initiate a 3 party conferenc...

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