GS620 IP Phone Quick Reference Guide
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1.
Press the TRANSFER button or softkey.
2.
Press the BLIND softkey.
3.
Enter the number to which you want to transfer the call.
4.
Press #, or press SEND, or wait five seconds.
5.
The call is transferred.
Transfer a Call (Supervised Transfer)
To transfer a call to another extension or outside line by first talking to the transfer recipient:
1.
Press the TRANSFER button or softkey.
2.
Enter the number to which you want to transfer the call.
3.
Press #, or press SEND, or wait five seconds.
4.
When the transfer recipient answers begin speaking.
5.
Hang up to complete the transfer.
6.
The call is transferred.
Mute
1.
While on a call press the MUTE key.
2.
The Mute key will light red and the outside parties will not be able to hear you. You can still hear them.
3.
Press MUTE a second time to return to a normal two-way conversation.
Do Not Disturb
1.
Press the DND softkey.
2.
A lock icon will appear on the top line of the display and next to each of the outside line keys. Callers will
be routed to your station voice mailbox (or another extension, or busy tone based on desired programming).
3.
Press DND a second time to return to disable DND and return to normal mode.
Conference Call
You can initiate a 3-party conference call.
1.
While on an active call, press the CONFERENCE button or the CONFER softkey.
2.
The first caller is placed on hold.
3.
Dial the phone number of the person you would like to join the conference. After they connect press the
CONFERENCE button or the CONFER softkey to complete the conference call.
4.
NOTE: If you hang up, the conference call will end for all parties.
To initiate a conference call with a held call:
1.
With a call on hold, dial the phone number of the person you would like to join the conference. After they
connect press the CONFERENCE button or the CONFER softkey.
2.
Press the line key with the held call to complete the conference call.
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