User Manual
20
Problem
Possible Cause
Possible Solution
The appliance
does not
operate.
• The appliance is not plugged in.
• The appliance is turned off.
• The circuit breaker tripped or a
blown fuse.
• Plug in the appliance.
• Turn on power point.
• Reset circuit breaker/replace fuse.
The appliance
has an odd
odour.
• Food may not be wrapped properly.
• Food may be rotten.
• The interior may not be clean.
• Check that the food is wrapped tightly.
• Check for rotten food and remove.
• Clean the interior of the appliance.
The compressor
is operating for
a long time
• Ambient temperature may be high.
• Too much food may be stored in the
appliance.
• Hot food is stored in the appliance.
• The doors are opened too frequently.
• This is normal, especially in summer.
• Reduce the amount of food stored in the
appliance.
• Ensure the food has cooled before
placing in the refrigerator.
• Limit the frequency of door openings.
The internal
light does not
illuminate.
• The appliance is not plugged in.
• The appliance is turned off.
• The circuit breaker tripped or a
blown fuse.
• The light is damaged.
• Plug in the appliance.
• Turn on power point.
• Reset circuit breaker/replace fuse.
• Please contact after sales support.
The door
will not close.
• The appliance is not level.
• Food is preventing door closure.
• Level the appliance.
• Re-position food so it does not obstruct.
The door
seal is loose
• Foreign matter may be on the seal
• Seal may need restoration
• Clean the door seal
• Please contact after sales support.
Water pan
overflows
• Too much food may be stored in the
appliance or food may have a large
water contents resulting in heavy
defrosting.
• Door may not be closed properly.
• Reduce the amount of food stored in the
appliance.
• Close the door.
Warm or hot
housing
• Heat dissipation of the built-in
condenser via the housing may
become hot due to high ambient
temperature, storage of too much
food or not enough ventilation to
help facilitate heat dissipation.
• This is normal, especially in summer.
• Reduce the amount of food stored in the
appliance.
• Ensure the stored food allows for
effective circulation within the
refrigeration
FAQs and Troubleshooting