ESA YT4G Visualyser, Руководство по оборудованию

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Chapter 14
After-sales assistance
173
Visualyser - Hardware Manual - rev. 1.00
After-sales assistance
In the case of problems linked to use of the terminal, please
contact out Customer Care service. The service is available on
working days during office hours.
Customer Care
Customer Care can be contacted by:
Tel+39-031757400
Fax: ++39-031751777
E-Mail: customer.care@esahmi.com
Web Site: http://www.esahmi.com
Product return
If the terminal must be sent back for repairs:
Contact the Customer Care service for authorisation
regarding return.
Fill in the file accompanying the product completely.
Customer Care will supply all explanations necessary for
returning the piece.
Thank you for your collaboration.
!!! IMPORTANT !!!
ESA elettronica will accept:
carriage paid goods (transport expenses paid by the customer).
carriage forward goods (transport expenses paid by ESA)
with
previous authorisation .
ESA elettronica will not accept:
no unauthorised carriage forward goods.
It is not necessary to send connectors, cables and accessories
(unless connected to the problem indicated).
14.